Program Manager
- Home Rehabilitation (Grant Funded)
Salary $77,910.30
- $116,865.
58 Annually Location 78205, TX Job Type 4A Full-Time Job Number 2026-00884 Department Neighborhood & Housing Services Opening Date 04/27/2026 Closing Date 5/11/2026 11:59 PM Central Grant Funded Yes FLSA Status Exempt
DESCRIPTION
BENEFITS
QUESTIONS
Job Summary Under general direction, develops and manages the operations, processes, and systems related to a specific City or department program. Oversees the implementation of program operations and ensures services are delivered efficiently and effectively. Exercises direct supervision over assigned staff. This position is a "grant funded" position, therefore unclassified and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason. Work Location
City Tower
- 100 W Houston Street San Antonio, TX 78205 Work Schedule Monday
- Friday 8:00 AM
- 5:00 PM
After hours and weekends as needed to meet business and resident needs Essential Job Functions Manages and oversees program evaluations, to ensure program compliance and performance metrics meet established standards and prepares and recommends solutions for performance efficiency and improvements.
Develops and disseminates program guidelines and acts a subject matter expert on related City policies and procedures.
Oversees coordination with community and partner organizations to develop and implement program initiatives.
Works with department leadership to identify and implement program improvements.
Develops, manages, and monitors program budgets and resources to ensure program success.
Manages compliance functions to ensure program meets requirements associated with contracts and/or grants.
Develops, manages, and implements program operations, initiatives, services, and community outreach.
Works with stakeholders to define and develop program objectives and needs.
Represents the division/department before various boards, committees, and community groups.
Prepares and monitors the annual departmental and/or divisional budget.
Prepares and delivers written reports, summaries, and presentations on program performance, plans, and projections.
Directs, trains, and supervises assigned staff to ensure program goals and objectives are met.
Interviews, selects, supervises, develops, evaluates, counsels, and if necessary, disciplines personnel according to established COSA policies, procedures, and guidelines.
Performs related duties and fulfills responsibilities as required. Job Requirements Bachelor's Degree from an accredited college or university
Four (4) years of increasingly responsible experience in program or policy analysis, development, and/or management
One (1) year of supervisory or lead experience
Preferred Qualifications Experience leading and managing complex housing programs with a focus on efficiency, innovation, and high-quality service delivery.
Experience in developing, monitoring, and analyzing budgets, timelines, and performance metrics to drive program success.
Experience coordinating with service providers, community partners, and internal teams to support timely, compliant, and client-centered housing outcomes.
Experience working with vulnerable populations, applying equity-focused approaches.
Experience in managing and de-escalating customer-service inquiries, clarifying processes, and taking full ownership of resolving issues so clients feel supported and informed.
Experience with policy drafting, reporting, and clear communication with diverse audiences.
Experience in monitoring documentation, identifying gaps, and coordinating with teams to ensure continuous compliance and high-quality service delivery.
Experience managing high-volume administrative responsibilities with accountability, ensuring deadlines, documentation, and dependable completion of assigned responsibilities.
Proficiency in Microsoft Excel and other data and project management tools, with a track record of improving workflows and reporting accuracy.
Valid Class "C" Texas Driver's License.
Applicant Information
Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Knowledge, Skills, and Abilities Knowledge of governmental procedures and policies
Knowledge of management study principles, project management methods and data analysis
Knowledge of government processes, regulations, and standards
Knowledge of computer software and hardware applications
Knowledge of budget and accounting principles
Knowledge of general statistical and quantitative methods
Knowledge of principles and practices of supervision, training, and personnel management
Skill in data collection methods
Skill in problem-solving and critical thinking
Ability to analyze and recommend solutions to management
Ability to operate a computer keyboard and other basic computer equipment
Ability to develop and implement innovations towards improving the department's operations and delivery of services
Ability to communicate clearly and effectively
Ability to establish and maintain effective working relationships with city staff and the general public
Ability to supervise, evaluate, and monitor performance in accordance with City policies and procedures
Ability to develop, implement, and evaluate new programs
Ability to perform all the physical requirements of the position with or without accommodations
Ability to work primarily in an office environment Employer
City of San Antonio
Address
Human Resources Department San Antonio, Texas, 78205
Phone
210-207-8705
