OPIOID RESPONSE COORDINATOR

OPIOID RESPONSE COORDINATOR

City of Newport News

• 3.

7 Newport News, VA Job Details 3 days ago Qualifications Collaborate with healthcare professionals Public health program planning Writing grant proposals Community engagement Bachelor's degree in social work Harm reduction Project planning Regulatory compliance Data reporting Collaborating with government agencies Research Risk mitigation strategy implementation Compliance management implementation Bachelor's degree in business administration Schedule management Analysis skills Driver's License Policy & process development Managing budgets in a finance role Bachelor's degree Data management Driving Decision making Accounting Substance abuse Human Services Business Administration Algebra Social Work Senior level Working with individuals with substance use disorders Business Bachelor's degree in human services Crisis management Organizational budget management Customer complaint resolution Full Job Description

JOB DESCRIPTION OPIOID RESPONSE COORDINATOR OFFICE OF COMMUNITY SAFETY CITY MANAGER

Newport News, Virginia Human Resources Department

GENERAL STATEMENT OF RESPONSIBILITIES

Under general supervision, this position provides leadership, planning, management, and coordination of the City's response to the Opioid Crisis. Position will serve as the City's primary liaison to relevant stakeholders and to the Virginia Opioid Abatement Authority (OAA) including overseeing individual and regional applications to the Opioid Abatement Authority and ensuring effective monitoring and compliance of all activities related to the national opioid settlements and Opioid Abatement Authority. Reports to the Community Violence Prevention Manager.

ESSENTIAL JOB FUNCTIONS

Coordinates all aspects of the City's opioid response efforts, including planning, implementation, communication, and evaluation of initiatives designed to reduce opioid misuse, support affected individuals and families, and strengthen community resilience. Develops, updates, and executes comprehensive opioid response plans in collaboration with internal and external stakeholders. Ensures plans integrate evidence‑based strategies, align with public health priorities, and reflect current needs of the community. Monitors and maintains compliance with all local, state, and federal standards pertaining to opioid response programs, funding, data management, and reporting. Identifies potential risks and implements corrective actions as required. Oversees, monitors, and manages multiple funding streams related to opioid crisis response, including grants, settlement funds, and other designated resources. Ensures appropriate allocation, budgeting, tracking, and reporting to support program sustainability and compliance. Serves as the primary liaison to the Opioid Abatement Authority, overseeing all related communication, reporting, compliance activities, and funding applications. Ensures timely and accurate submission of required materials and maintains strong working relationships with state partners. Prepares, manages, and reviews grant proposals, reports, and presentations related to opioid response initiatives. Ensures documentation meets funding requirements, communicates program outcomes clearly, and supports decision‑making by leadership and partners. Participates in local and regional opioid task force meetings and promotes coordinated, interagency response efforts. Facilitates collaboration among City departments, community partners, healthcare providers, and service organizations to advance unified strategies. Represents the City in partner workgroups and professional forums, providing subject‑matter expertise, sharing program updates, and fostering collaborative relationships that support community‑wide opioid response goals. PC# 21896 Page 1 of 3

Revised:

03/01/2026 Conducts ongoing research to identify and recommend best practices and emerging strategies for prevention, intervention, treatment, recovery, and harm reduction. Advises leadership on evidence‑based approaches to improve program effectiveness. Performs other duties as assigned.

PERFORMANCE STANDARD

Employees at all levels are expected to effectively work together to meet the needs of the community and the organization through work behaviors demonstrating the City's Values. Employees are also expected to lead by example and demonstrate the highest level of ethics.

REQUIRED KNOWLEDGE

Substance Use Disorders

• Considerable knowledge and understanding of the prevention and treatment of substance use disorders. Thorough knowledge of public addiction recovery systems, regulatory requirements, drug and alcohol addiction laws and regulations; research methods and sources. Knowledge of local addiction recovery and social service agencies. Community Engagement
• Considerable knowledge of principles and best practices related to effective community engagement that lead to strengthening and empowerment of neighborhoods in order to become significant partners in addressing neighborhood/community issues. Prevention Program Administration
• Considerable knowledge of successful methods for establishing community partnerships and ensuring program administration.

Knowledge of the principles and practices of public administration and local government.

REQUIRED SKILLS

Judgment and Decision Making

• Evaluates the best method of research and then exercises appropriate judgment in establishing priorities and resolving complex matters. Considers the relative costs and benefits of potential actions to choose the most appropriate one. Critical Thinking
• Using logic and reasoning to understand, analyze, and evaluate complex situations and research information to identify the strengths and weaknesses of alternative solutions, conclusions or approaches. Adept at using performance measurement techniques and metrics to demonstrate program results. Interpersonal Relationships/Customer Service
• Develops and maintains cooperative and professional relationships with employees and all levels of management to include representatives from other departments and organizations. Effectively handles inquiries and complaints from, or disputes with, customers. Time Management
• Plans and organizes daily work routine.

Estimates expected time of completion of elements of work and establishes a schedule accordingly. Implements work activities in accordance with priorities and estimated schedules.

REQUIRED ABILITIES

Communication

• Excellent ability to listen and understand directions, information and ideas presented verbally and in writing.

Ability to handle a variety of customer service issues with tact, confidentiality, and diplomacy and in a confidential manner. PC# 21896 Page 2 of 3

Revised:

03/01/2026 Accounting/Budgeting

• Ability to perform arithmetic, algebraic, and statistical applications.

Ability to employ economic and accounting principles and practices in the analysis and reporting of data.

EDUCATION AND EXPERIENCE

Bachelor's Degree in Human Services, Social Work, Business Administration or related field and 3-5 years of experience in Human Services or a related field, including project management and policy development, or an equivalent combination of education and experience. Experience in substance use disorder treatment or support preferred.

ADDITIONAL REQUIREMENTS

Requires a comprehensive background investigation to include a local, state and federal criminal history check and a sex offender registry check. Requires a valid driver's license with an acceptable driving record.

PHYSICAL REQUIREMENTS

Requires the ability to exert light physical effort in sedentary to light work Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

SENSORY REQUIREMENTS

Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

ENVIRONMENTAL EXPOSURES

Essential functions are regularly performed without exposure to adverse environmental conditions. May require exposure to rude/irate persons. PC# 21896 Page 3 of 3

Revised:

03/01/2026