Job Description
How you'll help us Keep Climbing (overview & key responsibilities) Become a member of Delta's World Class DOM PRM team as a Domestic RevenueManagement Specialist. Delta's RM professionals are responsible formaximizing the revenue generated on each flight and customer segment byaligning passenger demand with willingness to pay to offer the optimal mixof fare products. Core to Delta's industry-leading revenue results, eachSpecialist uses a rigorous, innovative set of demand management andcompetitive pricing strategies. Every Revenue Management Specialist blendsthe art of demand management with the science of analytical expertise tocreate the right price for each customer on every flight. As part of the department onboarding process, you will participate in atraining cohort with the expectation of successful completion of thetraining courses and knowledge •
DOM PRM Team Functions:
•+ If placed in a Pricing role, you will monitor, initiate andcommunicate industry pricing actions including changes to farelevels, fare rules, policies, and pricing strategy execution + Proactively manage Delta's fare structure including prices andfare rules + Identify and analyze market issues and trends, determiningappropriate pricing actions, filing of actions, and post-auditassessment of actions + If placed in an Inventory management role, you will be responsiblefor flight level revenue optimization by properly valuing ourpassengers and forecasting future demand levels + Monitor and update the flight level demand forecasts throughthe analysis of historical and future booking trends, thepricing environment, industry capacity trends, the competitivelandscape, and other factors + Establish and maintain the flight level overbooking forecaststhrough the analysis of no-show behavior trends + Own and manage high revenue impact markets with complex dynamics,competitive pressures, and strategic importance. + Use various and complex high-level dashboards, prescriptive todescriptive analysis, along with market specific data, to create anappropriate customer offer to best segment customers and maximizerevenue + Diagnose, interpret, and communicate basic market performance ofrevenue stats: LF, Yield, RASM, local vs. flow, drivers and actions + Evaluate performance and post-departure trends to identify andleverage future opportunities while maximizing the revenuepotential for each market + Performing frequent ad-hoc analyses related to the assigned markets + Communicate market trends, updates, recommendations and overallperformance results to Revenue Management leaders and keystakeholders within the Commercial team + Mentor Analysts and Senior Analysts, providing guidance on marketstrategy, tools, and best practices. + Provide technical support to other revenue management groups andboth internal and external distribution channels and reporting + Work cross-functionally with Inventory Management, Pricing, NetworkPlanning, Alliances, Sales, Marketing, and other teams to ensurealignment on market level strategies What you need to succeed (minimum qualifications) + 5+ years of relevant experience in Revenue Management, Pricing,Inventory, or related analytical roles. + Detail-oriented, analytical ability are required + Strong presentation, public speaking and written communicationskills are required + Demonstrate ability to manage the frequent market dynamic changesquickly and function in a high pace environment + Must be able to set priorities in a time sensitive environmentbased on revenue impact and be able to manage severalresponsibilities at once + Must be intellectually curious, interested in problem solving wheremultiple variables are impacting market performance + Must be able to work efficiently as part of a team and as anindividual contributor, embracing diverse people, thinking andstyles + Good working knowledge of Microsoft Office software is required + Must be performing satisfactorily in current position + Consistently prioritizes safety and security of self, others, andpersonal data + Embraces diverse people, thinking, and styles + Possesses a high school diploma, GED, or high school equivalency + Is at least 18 years of age and has authorization to work in theUnited States What will give you a competitive edge (preferred qualifications) + Demonstrate ability to manage the frequent market dynamic changesquickly and function in a high pace environment Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: + Competitive salary, industry-leading profit sharing program, and performance incentives + 401(k) with generous company contributions up to 9% + Paid time off including vacation, holidays, paid personal time, maternity and parental leave + Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits + Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages + Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health + Domestic and International space-available flight privileges for employees and eligible family members + Career development programs to achieve your long-term career goals + World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint + Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies + Recognition rewards and awards through the platform Unstoppable Together + Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcareDelta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here
