Logistics Specialist

POSITION SUMMARY

As a Logistics Specialist, you will support daily warehouse and logistics operations to ensure freight moves accurately and efficiently. You will work closely with internal teams, carriers, and third-party partners to track shipments, maintain documentation, and assist with issue resolution in a fast-paced environment. This role is ideal for a detail-oriented, strong communicator looking to start or grow their career at De Well Group. You will receive structured training through hands-on experience, self-guided learning, and in-office coaching, with opportunities to advance into Operations, Account Management, Sales Support, and Supply Chain roles.

WORK SCHEDULE

Training Period (First 2 Months): ~80% warehouse, 20% office

After Training:

~30% warehouse, 70% office Standard hours: 8 working hours daily Peak season (Prime Day, Black Friday): 14+ hours may be required Travel may be required during peak season

PRIMARY DUTIES & RESPONSIBILITIES

Manage freight orders end-to-end Troubleshoot daily operations and optimize workflow Support daily warehouse and logistics operations, including inbound and outbound freight coordination Assist with shipment tracking, status updates, and issue resolution Perform accurate data entry of shipment, inventory, and operational details from multiple sources (Excel, emails, systems) Maintain data accuracy and integrity across warehouse and transportation records Coordinate with internal teams, carriers, 3PL partners, and dispatch to support the timely movement of freight Support billing processes, including invoice review and documentation validation Support procurement activities and vendor communication as needed for 4

• 5 regions Work with multiple teams to complete cross-functional projects Collaborate with the Hangzhou CSR team on operational matters Optimize available systems and technology to perform tasks efficiently and accurately Collaborate with Operations, Account Management, and Sales teams to support customer needs and SOPs Perform other duties as requested or assigned

QUALIFICATIONS

Technical Proficient English required (written and verbal) Mandarin proficiency

• preferred Windows Operating System
• Excel / Outlook Proficient computer skills (Microsoft Word, Excel, Outlook, PowerPoint) Strong data entry and documentation skills Education & Background High school diploma or GED required; Bachelor's degree preferred Preferred fields of study: Industrial Engineering, Manufacturing Engineering, Data Analysis, or Supply Chain Warehouse, logistics, or supply chain experience preferred Exposure to drayage, transload, or freight forwarding operations•a plus Experience working with carriers, 3PLs, or vendors preferred Ability to handle confidential information with discretion Demonstrated critical thinking and problem-solving skills Human Relations Self-motivated with strong organizational skills Ability to work independently and under pressure Detail-oriented with a high level of accuracy Strong verbal and written communication skills Ability to work in a fast-paced, deadline-driven environment

EXPERIENCE

Warehouse /

Logistics Operations:

1-2 years (Preferred)

Freight, Drayage, or Transload Exposure:

1-2 years (Preferred)

BENEFITS

Health, Dental & Vision insurance 401(k) with company matching Paid time off Referral progra

PHYSICAL REQUIREMENTS

Ability to sit, stand, and walk for extended periods Ability to reach, bend, kneel, crouch, and lift Ability to move throughout office and warehouse environments Ability to lift up to 40 pounds

WORK ENVIRONMENT

Combination of office and warehouse environment Frequent use of computers, phones, and office equipment Noise level typical of a warehouse environment Frequent interruptions and shifting priorities throughout the workday

ADDITIONAL SKILLS & ATTRIBUTES

Ability to communicate effectively with coworkers, management, and vendors Basic business acumen within supply chain and logistics operations Strong team-player mindset Positive attitude with willingness to learn and grow Self-confident and accountable

Pay:

From $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Walk me through a time when a shipment or order had an urgent problem what went wrong, how did you find out, and what steps did you take to fix it? Describe a situation where you had to manage data entry or documentation across multiple systems at the same time. How did you keep things accurate when the pace picked up? Tell me about a time you had to coordinate between multiple internal teams or outside vendors to move something forward. How did you keep everyone aligned, and what did you do when priorities conflicted?

Work Location:

In person