Customer Service & Logistics Specialist

As a leading cosmetics distributor, Beauty 21 Cosmetics, Inc. (L.A. Girl & L.A. Colors) located in Ontario, California is seeking an experienced Customer Service & Logistics Specialist. We are looking for an individual with a positive attitude, strong communication skills, and attention to detail. Responsibilities & Duties

• Process and manage domestic and international shipments, optimizing schedules and cost, and ensuring all documents are accurate and complete
• Process shipment documents including invoice, packing list, bill of lading, shipping labels, ASN's, and other shipping documents as needed
• Coordinate and schedule shipments including FTL, LTL, and Parcel Ground
• Communication (via phone, email, and written inquiries) with customers, internal & external sales reps, other team members and departments including order processing, accounts receivable, warehouse, and inventory departments
• Follow up and provide updates on pending tasks including order status, carrier information, delivery, etc. while maintaining a consistently high level of customer service
• Follow up on open order status to meet customer delivery dates
• Reviews and adheres to customer routing guides to ensure compliance
• Complete assigned projects and other assigned tasks Minimum Requirements
• 2+ years of experience in a customer service, supply chain, or logistics/ transportation capacity required
• Logistics experience and knowledge with all modes of transportation- ground, air, truck, partial and full truckloads
• Proficient with MS applications, primarily Excel, Word, and Outlook
• Ability to communicate clearly and professionally, both verbal and written
• Ability to recognize priority tasks, and move forward accordingly
• Strong customer service skills, decision making and analytical abilities
• Strong detail orientation, communication and listening skills
• Strong teamwork skills with ability to establish and maintain positive and effective working relationships
• Punctual, with strong work ethic and positive attitude
• Ability to work in a fast-paced environment

Hours:

Full Time position, Mon-Fri, 8am-5pm.

Excellent Benefits Include:

Medical, Dental, Vision, Life, Holiday, Sick & Vacation Pay, and 100% Company Matched 401K, up to 6% of salary.

Salary Range:

$20- $24/hour. Depending on experience and skill level.

Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person