Scheduler / Front Desk Coordinator

Scheduler / Front Desk Coordinator APM Wellness Palm Beach Gardens, FL Job Details Full-time $15 - $17 an hour 10 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Phone communication Medical scheduling Administrative experience Medical administrative support Full Job Description Job Summary We are a fast-paced multispecialty medical practice providing care in Primary Care, Gastroenterology, and Pain Management. We are currently seeking a dependable, organized, and patient-focused Scheduler / Front Desk Coordinator to join our growing team. This position plays a vital role in coordinating patient care, surgical scheduling, insurance approvals, and ensuring an excellent patient experience from check-in through check-out. Duties Schedule surgical procedures and coordinate with physicians, surgery centers, and patients Obtain and verify insurance referrals and prior authorizations Follow up on pending authorizations and communicate updates to patients Assist with patient check-out and scheduling follow-up appointments Verify insurance eligibility and benefits Communicate with insurance companies regarding authorization requirements and approvals Ensure all required documentation, referrals, imaging, and clearances are completed prior to procedures Maintain accurate patient records within the EMR system Answer incoming calls and assist patients with scheduling and procedure-related questions Work collaboratively with providers, medical assistants, and front office staff across multiple specialties Assist with administrative tasks and daily office workflow as needed. Experience Prior experience in a medical office setting or healthcare environment is highly preferred. Knowledge of insurance referrals and prior authorizations. Experience with EMR systems preferred Strong organizational and multitasking skills Excellent communication and customer service skills Ability to work efficiently in a fast-paced multispecialty office Detail-oriented, dependable, and professional Excellent customer service skills combined with professional phone etiquette are necessary to create a welcoming environment for patients and staff alike. Join us to be part of a vibrant team dedicated to delivering exceptional healthcare experiences! Your organizational talent and compassionate approach will make a meaningful difference in our patients' lives while supporting the seamless operation of our clinic.

Pay:

$15.00 - $17.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person