Packing and Shipping Store Clerk (with U-Haul Truck Rentals)

The Packing and Shipping Store Clerk is responsible for providing excellent customer service while supporting daily retail operations, including packing, shipping, mailbox services, retail sales, and U-Haul truck rentals. This role requires strong attention to detail, the ability to multitask, and a customer-focused mindset in a fast-paced environment. Key Responsibilities Customer Service Greet customers promptly and professionally; assess needs and provide appropriate solutions Explain shipping options, pricing, delivery timelines, and insurance coverage Resolve customer questions, issues, or complaints courteously and efficiently Packing and Shipping Operations Accurately pack items using appropriate materials and methods to ensure safe transit Process domestic and international shipments using major carriers (e.g., UPS, FedEx,) Prepare shipping labels, customs forms, and related documentation Weigh, measure, and price packages accurately U-Haul Truck Rental Services Assist customers with U-Haul truck, trailer, and equipment rentals Complete rental contracts, verify customer eligibility, and process payments Perform basic check-in and check-out inspections of U-Haul vehicles Answer customer questions regarding vehicle use, rates, and rental policies Retail and Store Operations Operate point-of-sale (POS) systems and handle cash, credit, and digital payments Sell packing supplies and related retail merchandise Maintain store cleanliness, organization, and professional appearance Stock shelves and monitor inventory levels Qualifications Required High school diploma or equivalent Strong customer service and communication skills Basic computer proficiency and ability to learn shipping and rental software Ability to lift and move packages (typically up to 50 lbs) Reliable attendance and punctuality Valid driver's license Qualifications Preferred Previous experience in retail, shipping, logistics, or customer service Familiarity with shipping carriers and services Experience handling vehicle rentals or contracts Skills and Competencies Attention to detail and accuracy Ability to multitask and work under time constraints Problem-solving and sound judgment Professional demeanor and teamwork orientation Work Environment and Schedule Retail storefront environment May require standing for extended periods Part-Time with Flexible scheduling, includes weekends Store hours Mon

• Fri 9:30 am
• 6:00 pm Sat-Sun 8:30 am
• 2:00 pm

Location:

Pak Mail, 8725 Roswell Road, Sandy Springs, GA 30350

Pay:

From $16.00 per hour

Shift:

Day shift Morning shift People with a criminal record are encouraged to apply Application Question(s): Are you able to obtain a Georgia notary public commission?

License/Certification:

Driver's License (Required)

Work Location:

In person