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Vendor Management Specialist Logistics Coordination (Bilingual in Mandarin)
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IM Global LLC
Elk Grove Village, IL (In Person)
$47,500 Salary, Full-Time
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Job Description
Responsibilities Support new vendor onboarding, qualification reviews, and compliance checks to ensure vendors meet company policies, operational requirements, and applicable standards. Assist with vendor sourcing, evaluation, and relationship management to support business needs, service coverage, and operational capacity. Monitor carrier and staffing vendor performance, service levels, compliance requirements, and issue resolution to ensure vendors consistently meet service expectations. Maintain vendor performance scorecards and support KPI tracking, including timeliness, service quality, cost efficiency, compliance, and operational performance. Assist with vendor cost analysis, rate review, and pricing comparisons to identify cost-saving opportunities and improve overall service value. Support contract administration, vendor documentation management, contract renewal tracking, and internal approval follow-up. Support rate management, cost data organization, and pricing comparisons, and share pricing updates and cost references with relevant internal departments in a timely manner. Coordinate daily logistics operations with carriers, warehouses, and internal teams, including shipment arrangements, pickup and delivery follow-up, appointment updates, POD tracking, and exception escalation. Identify vendor-related service issues, compliance gaps, and operational risks, and support corrective actions and process improvements. Collaborate with finance, legal, logistics, warehouse, and operations teams to ensure vendor management and transportation coordination processes run smoothly and efficiently. Qualifications 1-3 years of experience in logistics coordination, vendor management, purchasing, operations support, or customer service. Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment. Proficient in Microsoft Office, especially Excel, Outlook, and Word. Strong communication and follow-up skills, with the ability to coordinate effectively with vendors and internal teams. Detail-oriented, responsible, and able to track documents, performance data, shipment updates, and outstanding issues. A self-starter who takes initiative, follows through on assigned tasks, and is willing to support hands-on operational needs. Experience in logistics, transportation, warehousing, staffing agencies, or vendor coordination is a plus. Bilingual in Chinese and English. IM Global LLC is an equal opportunity employer and offers visa sponsorship for the right candidate.