Sales & Logistics Coordinator - Loadhog Inc

As we continue to grow and expand, we're looking for a Sales & Logistics Coordinator to join our team. This is an exciting opportunity for a driven, detail-oriented, and highly organized individual who thrives in a fast-paced environment. Who are Loadhog? Loadhog is a dynamic, multi-award-winning company that's redefining the future of returnable packaging. Specializing in innovative returnable packaging solutions for sectors like manufacturing, postal, and retail, we combine smart design with sustainability to help businesses work smarter and greener. Based in West Chicago, Illinois, with Global Headquarters in Sheffield, UK, we're proud to be an employee-owned business — every team member becomes a shareholder, fostering a unique culture of collaboration, pride, and entrepreneurial spirit. At Loadhog, innovation is in our DNA, and with a bold goal to generate 25% of our turnover from products less than five years old, we're always pushing boundaries, investing in the future, and looking for passionate people to join us on our journey. ​ What is the role? The ideal candidate will be responsible for the administration duties required to ensure we are operating efficiently and liaising with the UK as needed.

Your duties will include:

• Processing orders and liaising with customer service in the UK.
• Liaising directly with customers regarding order updates.
• Using ERP system (E8) to register stock transfers, samples and good received.
• Answering incoming company calls and responding to emails.
• Booking outgoing and incoming shipments - experience in this is an advantage.
• Ordering and maintaining stocks of warehouse and office supplies.
• Generating and logging POs for supplies and services.
• Printing and collation of completed service and production sheets.
• Sending and tracking all invoices to UK accounts for payment.
• Collating agency staff time sheets.
• Collecting and logging all works orders in E8.
• Collaborating with team members to implement lean manufacturing practices for efficiency.

Who are we looking for? Aligned with Loadhog's core values, you'll bring real passion to everything you do, along with a strong sense of ownership over your role and contribution to the wider business. With creativity at the heart of your approach, you'll bring fresh ideas, challenge the status quo, and help drive new ways of thinking. You won't shy away from pushing boundaries, as you strive for excellence and play an active role in making Loadhog an even better place to work! The successful candidate should have the following skills and experience:

• Excellent customer service and communication skills. Experience in working with MS Office packages, particularly word and excel. Ability to work well both as part of a team and independently. A flexible approach and strong organizational skills.
• An ability to identify and implement improvements, adapting positively to change.
• A desire to learn new skills and adapt as the company grows.
• Have an enthusiastic personality with a can-do attitude.

What will we offer you in return? We believe that taking care of our people and placing them at the heart of Loadhog is the key to building a happy, motivated, and successful team. Therefore, we've made sure our benefits package reflects our commitment to creating a workplace where you feel valued, supported, and empowered to do your best work.

We offer:

Competitive salary Excellent PPO medical, dental, life, and disability insurance Flexible spending account Maternity and paternity leave 401 (k) plan with a 9% company contribution Share ownership scheme Generous PTO and national holiday entitlement Equal employment opportunity We welcome applications from individuals of all backgrounds and are committed to building a team that reflects the diverse society we serve. At Loadhog, we are striving to create a workplace where everyone feels respected, valued, and a true sense of belonging. If there are any adjustments we can make to support you during the application process, please don't hesitate to let us know.​

Job Type:

Full-time Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Vision insurance Application Question(s): Do you have experience with MS Office, particularly word and excel & ERP systems

Experience:

customer service, inside sales or Logistics coordination : 2 years (Required)

Language:

Fluent English (Required) Ability to

Commute:

West Chicago, IL 60185 (Required)

Work Location:

In person