Transportation Office Support Specialist

Transportation Office Support Specialist

TRU-RYDE TRANSIT INC

Boylston, MA Job Details Full-time Up to $25.50 an hour 1 day ago Benefits Paid training Qualifications Computer operation Company vehicle operation Administrative experience Dispatching Driver's License Office management Full Job Description TRU-Ryde Transit LLC is currently hiring a reliable, organized, and motivated individual to join our growing team as an Office Staff / Dispatcher. This position is ideal for someone who enjoys a fast-paced work environment, has strong communication skills, and can effectively manage daily transportation operations while supporting drivers and clients. This is a hands-on position that requires both office and field responsibilities. Candidates must be flexible, dependable, and willing to assist with transportation routes when needed. Responsibilities Dispatch and coordinate daily transportation routes and driver schedules Answer incoming phone calls and assist clients, facilities, and drivers professionally Monitor transportation schedules and respond to route changes or emergencies Communicate with drivers throughout the day regarding pickups, delays, and trip updates Perform onsite vehicle and driver inspections Assist with employee paperwork, compliance documentation, and office filing Maintain accurate records and update transportation logs/schedules Help ensure vehicles are operating safely and efficiently Cover transportation routes or drive clients when driver coverage is needed Assist with driver training coordination and general office operations Monitor attendance, call-outs, and daily operational needs Support management with administrative and operational tasks as assigned Qualifications Previous office, dispatch, or administrative experience preferred Transportation or NEMT experience is a plus Strong communication and multitasking skills Ability to work in a fast-paced environment Reliable transportation and valid driver's license required Must be comfortable driving company vehicles when needed Basic computer knowledge and ability to learn scheduling systems Strong organizational and problem-solving skills Ability to work independently and as part of a team Professional attitude and dependable attendance required Schedule Monday through Friday Full-time position Occasional early mornings, evenings, or emergency coverage may be required Benefits Competitive pay based on experience Paid training Supportive team environment Opportunity for growth within the company About TRU-Ryde Transit LLC TRU-Ryde Transit LLC provides safe and reliable non-emergency medical transportation services throughout Massachusetts. Our team is committed to professionalism, safety, and quality care for every passenger we serve.

Pay:

Up to $25.50 per hour

Work Location:

In person