Transportation Specialist

Transportation Specialist New Bedford, MA Job Details Full-time $55,000 - $60,000 a year 1 day ago Qualifications Bilingual Customer communication Financial transaction processing 5 years Mid-level High school diploma or GED Schedule management Bidding project phase Maintenance records management Competitive bidding Transportation planning Automotive service record keeping Project stakeholder communication Customer complaint resolution Full Job Description

JOB GOAL

Assist the Transportation Supervisor in maintaining a safe, efficient, and compliant operation of the school districts transportation services.

DESCRIPTION

The Transportation Specialist role involves a wide range of duties including planning and routing, addressing parent and community concerns, and adherence to federal, state, and local requirements. The Transportation Specialist plays a critical role in providing reliable transportation that supports the educational mission of the school district.

PERFORMANCE RESPONSIBILITIES

Develop and maintain current bus routes, schedules, and student transportation eligibility using TransVersa routing software. Communicate updates to building staff and transportation contractors.

Maintain accurate and organized records related to routes, ridership, personnel, district-owned vehicle maintenance, safety inspections and incidents.

Serve as a primary point of contact for families regarding the Districts student transportation system.

Respond to inquiries, resolve complaints, and provide clear and timely information about bus schedules, routes, and policies.

Work collaboratively with staff, families, and contractors to ensure the transportation needs of all students are met throughout the year.

Communicates effectively, both verbally and in writing, with families, staff, contractors, and other stakeholders.

Coordinate the bidding process for all extra transportation requests, including Field Studies and Athletics.

Assists in communicating with and visiting District Crossing Guards.

Process transportation-related transactions, contract payments, maintain student rosters, and compile transportation data for state report submissions.

Perform all responsibilities in accordance with District policies and procedures.

Support the public information and business office departments as needed.

Perform other duties as assigned by the Transportation Supervisor.

QUALIFICATIONS

High school diploma required; advanced training or education preferredThree (3) to five (5) years of business experienceProven experience in detailed scheduling and record-keepingStrong background in customer service and communicationMulti-Lingual preferred, but not requiredSuch alternatives to the above qualifications as the School Committee may find appropriate and acceptableCitizenship, residency, or work visa required

TERMS OF EMPLOYMENT

Non-union position, 12 monthsMonday-Friday, Full-Time7:30 AM- 4:00 PM$55,000.00- $60,000.00 (based on experience)