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Logistics Administrator
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Thousand Hills Lifetime Grazed
Becker, MN (In Person)
$50,500 Salary, Full-Time
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Job Description
Job Summary The Logistics Administrator is responsible for supporting daily office operations with a focus on customer order processing, logistics coordination, and customer communication. This role ensures accurate order entry, timely shipments, and effective resolution of delivery-related issues. The ideal candidate is detail-oriented, organized, and highly responsive in a fast-paced environment. Key Responsibilities Order Management
- Accurately enter and process customer orders in company systems
- Review orders for accuracy and delivery requirements
- Send order confirmations and communicate order updates to customers Logistics & Transportation Coordination
- Coordinate inbound and outbound trucking schedules
- Schedule pickups and deliveries to meet deadlines
- Track shipments and address delays or late trucks
- Communicate with carriers to resolve issues Customer Communication
- Respond to customer emails and inquiries promptly
- Investigate and resolve shipment discrepancies (shortages, damages, delays)
- Provide shipment status updates and confirmations
- Maintain professional customer relationships Customer Service Support (Backup)
- Provide backup support for customer service functions during peak periods or staff absences
- Assist with customer inquiries, issue resolution, and communication as needed
- Support continuity of service by ensuring timely responses and follow-up Administrative Support
- Maintain accurate records of orders, shipments, and communications
- Support filing, reporting, and office coordination tasks
- Collaborate with operations, warehouse, and sales teams Qualifications & Skills
- High school diploma required; Associate or Bachelor degree preferred
- 2+ years of administrative, logistics, or customer service experience
- Strong attention to detail and organization
- Excellent communication skills
- Ability to multitask in a fast-paced environment
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Experience with ERP or order systems preferred Working Conditions Office-based role with standard business hours and occasional flexibility required for urgent shipping issues.