Job Description
The Volunteer Transportation Support Specialist serves as the primary point of contact for both participants and volunteer drivers within the Volunteer Transportation program. This role is responsible for coordinating transportation requests, scheduling rides, responding to participant and volunteer communications, and ensuring timely, accurate documentation and data entry. You'll provide participant-centered customer service while maintaining strong knowledge of community resources, older adult services, and program eligibility requirements. You'll also assists with outreach and marketing efforts by helping create and publish social media content, promoting community events and volunteer recruitment, and ensuring all communications reflect the mission and values of Three Rivers. Strong organization, communication, and collaboration skills are essential to successfully support daily program operations and community engagement. (Full position description will be shared with applicants selected for in-person interviews; to request full description, call 507-316-0610.) This full-time position (40 hour per week) is Monday-Friday and will be based in Zumbrota. Starting pay is $22.50-24.50 per hour, depending on qualifications and experience.
Qualifications:
High School diploma or equivalent Ability to work both independently and as part of a team. Ability to communicate clearly, concisely, and professionally both verbally and in writing. Strong analytical, time management, and organizational skills with the capacity to handle multiple tasks. Extensive experience using Microsoft Office programs (Word, Excel, Power Point, Outlook), including strong data entry skills with attention to detail. Ability to pass a required background study, as defined by the position About Three Rivers Community Action Join Three Rivers Community Action, a dynamic nonprofit organization established in 1966 by dedicated local citizens. Committed to enhancing lives across our service area, Three Rivers collaborates with community partners to provide warmth, transportation, food, housing, advocacy and education to individuals and families. At Three Rivers, we seek collaborative solutions, lead with integrity, embrace diversity, inspire mutual trust, listen to community needs, respect the people we work with, and promote equity, empowerment and self-sufficiency. We advocate ardently for our program participants at local, state, and federal levels, leveraging our extensive network of human service agencies to provide comprehensive support. Through these partnerships, we optimize resources to better serve families and communities, catalyzing meaningful change and fostering inclusivity. We realize dreams of homeownership for people such as single parents, individuals with disabilities, and families. We enable seniors to age in place with vital services like home-delivered meals, transportation, and energy assistance. Through initiatives like Head Start, we ensure children are equipped for school success while supporting their families holistically. At every stage of life, Three Rivers strives to empower and uplift those we serve. Join us in making a difference, one life at a time. Watch this 2-minute video that provides a snapshot of our programs, values, and a participant story that reflects the heart of what we do. About the Benefits Enjoy a comprehensive benefits package tailored to support your well-being and enrich your life: Competitive wages with opportunities for advancement Extensive benefits for regular full-time staff (30+ hours per week), including affordable health insurance with access to employer-sponsored NICE Healthcare and an HRA, Flexible Spending Accounts (FSA), voluntary dental, vision, voluntary life/AD&D, critical illness, and hospital indemnity insurance, ensuring peace of mind and security for you and your loved ones. Immediate eligibility for investment in our 403(b), with a generous automatic match (after 1 year of employment), aiding in building a stable financial future Generous paid time off, guaranteeing you sufficient time for relaxation, rejuvenation, and personal interests for regular staff working 30+ hours per week Access to our robust Employee Assistance Program, providing assistance and resources for both personal and professional challenges Training and professional development opportunities aimed at enhancing your skills and fostering career growth A supportive work environment that values lived experience, respects personal representation, teamwork, and recognizes individual contributions. Experience these outstanding benefits, among others, as we actively support your development, well-being, and success. Equal Opportunity Commitment We are committed to fostering an inclusive workplace that values lived experience. We strongly encourage individuals from under-represented populations and those with relevant lived experiences to apply. We value diverse perspectives and backgrounds. Your unique experiences and perspectives are an asset to our team, and we welcome your application. Three Rivers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, disability, age, or veteran status. If you require assistance or accommodation during the application process due to a disability, please contact Human Resources at jobs@threeriverscap.org or 507-316-0610. Online application preferred:
www.threeriverscap.org/careers. However, a paper application form may be requested by calling 507-316-0610. Three Rivers is an Equal Employment Opportunity / Affirmative Action Employer
