Fleet Support/Medicaid Transportation Specialist

Description Keep our communities moving—support safe, reliable transportation that helps individuals access care and wellness. Full-time, benefit eligible position. The schedule is Monday - Friday 8:00am-5:00pm. The Fleet Support/Medicaid Transportation Specialist plays a vital role in supporting Compass Health's Medicaid Transportation program and agency-wide fleet operations. This position ensures individuals can access essential services in a timely, safe manner while staff have dependable vehicles to carry out their daily responsibilities. Through strong coordination, organization, and attention to detail, this role helps advance our mission to Inspire Hope. Promote Wellness. in the rural communities we serve. This is a great opportunity for someone who enjoys coordinating moving pieces behind the scenes, thrives in an administrative support role with real community impact, and values being part of a mission-driven healthcare organization. Key Responsibilities Coordinate daily transportation schedules to ensure timely, efficient service delivery Support drivers in meeting scheduling and service expectations Prepare accurate billing documentation for approved transportation services Maintain contingency documentation processes during vendor portal outages Monitor compliance with vehicle maintenance guidelines Provide client transportation services as needed Maintain and update internal fleet records and external fleet management/WEX systems Process annual Motor Vehicle Record (MVR) checks for authorized drivers Manage fleet-related communications and shared email accounts Track electronic vehicle logs to ensure compliance and accurate reporting Serve as Chief Car Captain, supporting and training site-based Car Captains Facilitate Car Captain transitions and assignment updates Conduct vehicle usage and location audits to ensure accountability Order, issue, and monitor WEX fuel cards for proper use and compliance Perform other duties as assigned Requirements, Skills, Knowledge and Expertise

QUALIFICATION

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EDUCATION

High School/GED preferred

QUALIFICATION

(S):

WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS

At least one (1) year of administrative work experience preferred

QUALIFICATION

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LICENSURE/CERTIFICATION A

valid, unrestricted driver's license and agency established minimum automobile coverage required Are highly organized and comfortable managing schedules, documentation, and compliance details Communicate clearly and professionally with staff, drivers, and community members Adapt quickly to changing needs and can pivot when transportation demands shift Take pride in maintaining accurate records and supporting operational efficiency Value teamwork and understand the impact safe, reliable transportation has on access to care Are motivated by contributing to meaningful work that strengthens access to healthcare in rural communities If you're looking for a role where your coordination skills directly support access to care and community wellness, this position offers the opportunity to make a meaningful difference every day. Ind2 About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve. Our network includes Royal Oaks Hospital and Adapt of Missouri , allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri , a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization , it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us? Whether you're joining Compass Health Network or Adapt of Missouri , you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.

We offer:

Competitive Benefits Opportunities for career advancement Personal and professional development Licensure supervision Tuition reimbursement & scholarships Employee Assistance Program (EAP) Wellness program with Xponential access Generous paid time off and holidays National Health Service Corp loan repayment eligibility•Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program , positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your Impact Whether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact—every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.