Resident Services & Transportation Specialist

Resident Services & Transportation Specialist Billings, MT Job Details Part-time | Full-time $20 - $22 an hour 2 days ago Qualifications Vehicle inspections Removing debris Outdoor work Sanitation Adhering to traffic regulations Maintenance work Performing regular vehicle safety checks Driver's License Transportation safety regulations Passenger pickup and drop-off Clean workspace maintenance Communication skills Entry level Time management

Full Job Description Description:

Job Title:

Resident Services & Transportation Specialist Organization:

Montana Rescue Mission Reports To:

Mission Director Status:

Non-Exempt / [Full-Time or Part-Time] Position Summary The Resident Services & Transportation Specialist plays a critical role in supporting the daily operations and mission of Montana Rescue Mission by ensuring residents have safe, reliable access to essential services and by contributing to a clean, orderly, and well-functioning facility environment. This position goes beyond transportation. It serves as a key point of connection for residents as they navigate medical, legal, employment, and recovery-related appointments, while also supporting operational needs across the facility. The Specialist represents the Mission in the community and helps reinforce a culture of dignity, safety, and accountability. Key Responsibilities Resident Transportation & Support Safely transport residents to medical, legal, employment, and other approved appointments Ensure timely pick-up and drop-off of residents Maintain a respectful, professional, and supportive environment during transport Follow all traffic laws and safety regulations at all times Foster a respectful, calm, and supportive environment during transport Maintain appropriate boundaries while engaging compassionately with residents Communicate effectively with staff regarding schedules, changes, and resident needs Program Support Complete deliveries and pick-ups as assigned (donations, supplies, including scheduled partner pickups such as Costco) Assist staff with transportation-related needs for program operations Maintain accurate transportation logs, schedules, and mileage records Coordinate with program staff to support transportation-related needs across departments Assist in ensuring efficient use of time and resources during non-driving periods Facility Support & Productivity Tasks Perform a daily morning trash sweep in designated areas surrounding the facility Assist with general cleaning duties to support a safe and welcoming environment (e.g., light janitorial tasks, organization of common areas, etc.) Complete assigned support tasks to ensure consistent productivity and operational effectiveness Contribute to a culture of ownership and pride in the condition of the facility Vehicle Maintenance & Care Perform routine cleaning of all assigned vehicles (interior and exterior) Conduct regular vehicle inspections and report any issues promptly Coordinate and/or transport vehicles for routine maintenance and repairs Ensure vehicles are fueled and ready for use at all times Schedule Expectations Typical schedule may include Tuesday-Saturday shifts to support operational needs (including scheduled donation pickups) Flexibility may be required based on program demands

Requirements:

Qualifications Valid driver's license with a clean driving record Ability to pass a background check and meet insurance requirements Experience driving vans or similar vehicles preferred Strong organizational and time management skills Ability to work independently and remain productive during downtime Ability to interact respectfully with individuals from diverse backgrounds Commitment to the mission and values of Montana Rescue Mission Skills & Competencies Dependability and punctuality Strong communication skills Attention to safety and detail Ability to manage multiple tasks and schedules Compassion and professionalism when working with vulnerable populations, maintaining appropriate structure and professionalism Strong attention to detail and adherence to safety protocols. Physical Requirements Ability to sit for extended periods while driving Ability to assist passengers in and out of vehicles if needed Ability to lift and carry up to 25-50 lbs (for deliveries and supplies) Ability to perform light cleaning and outdoor tasks Work Environment Primarily vehicle-based with time spent outdoors and in varying weather conditions Interaction with shelter residents and staff on a daily basis Regular interaction with residents, staff, and community partners Additional Expectations Maintain confidentiality of resident information Adhere to all Montana Rescue Mission policies and procedures Represent the organization in a positive and professional manner at all times

Requirement:

Montana Rescue Mission is a privately funded 501(c)(3) nonprofit and evangelical Christian ministry. Every position is considered essential to the fulfillment of our mission.

All employees must:

Have a personal relationship with Jesus Christ as Savior and Lord Be willing and able to share the Gospel and participate in spiritual activities (prayer, devotions, Bible studies, etc.) Adhere to the Mission's Statement of Faith, Core Values, and Employment Qualifications Comply with all policies outlined in the Employee Handbook