Asset Logistics Specialist

About NHC Since 2002, New Horizon Communications (NHC) has been delivering cloud-based and legacy Telco services to businesses nationwide. As THE Communications STACK Provider™, NHC integrates essential technologies every business needs to communicate and collaborate. Our STACK is built from the ground up in three layers: Network Services, Overlay Services, and Managed Services. Headquartered in Concord MA, with additional offices in Fairport NY, and Ft Myers FL, we are on a steady growth trajectory through strategic partnerships with top Technology Services Distributors and Technology Advisors. We are expanding our Logistics team and seeking a motivated and technically skilled Specialist to join our team and support our continued growth. This role is based at our Concord, MA headquarters.

Brief Role Description:

The Asset Logistic Specialist supports the Logistics Department at NHC and performs a broad range of operational and technical duties related to all NHC provided equipment.

Key Responsibilities:

Manage shipping and receiving processes, ensuring accuracy and timeliness Stock and maintain equipment inventory levels Fulfill customer orders, including: Configuring devices Performing firmware upgrades Troubleshooting hardware prior to shipment Test returned equipment to determine eligibility for restocking Conduct and support year-end physical inventory counts Maintain accurate records of inventory movement and asset tracking Assist with on-call support as needed

Qualifications:

Technically inclined individuals with experience configuring IP routers and switches for integration with customer networks Ability to configure file management systems for phones, routers, and switches Experience maintaining inventory control systems by: Tracking stock locations Processing requests Recording quantities received and distributed Strong attention to detail when preparing high volumes of outgoing shipments Experience with or ability to perform asset tracking and inventory lifecycle management Strong organizational skills with the ability to maintain a clean, safe, and efficient work environment, including keeping shelves, pallet areas, and workstations orderly

Physical Demands and Work Environment:

Regularly lift and/or move objects 10-50lbs Occasionally lift and/or move objects exceeding 100 lbs. Frequently required to walk, stand, and handle packing/unpacking of equipment

Salary & Benefits:

Base salary plus a generous benefit package that includes Health, Dental, Life/AD&D, Short- and Long-Term Disability and 401K with company match.