Planner III

Description Keep Life-Saving Medical Devices Flowing — From Schedule to Shipment At Life Science Outsourcing (LSO), we are a trusted partner to leading medical device companies, delivering high-quality, life-saving products in a regulated, fast-paced environment. As demand from our medical customers continues to grow, we are looking for an experienced Planner III to own the production schedule, partner directly with customers, and keep our manufacturing operation running on time, in full, and in compliance. If you thrive at the intersection of customers, operations, and supply chain and translating demand into a workable production plan, anticipating risk before it becomes a fire drill, and communicating clearly under pressure, this is an opportunity to drive measurable impact on patients, customers, and the bottom line. What You'll Do As the Planner III for LSO East, you will plan, schedule, and coordinate manufacturing activities to ensure on-time delivery while optimizing production efficiency and inventory levels. You will serve as a key liaison between internal operations and our customers, owning the demand picture, resolving order issues, and keeping every stakeholder aligned. Production Planning & Scheduling Develop and maintain detailed production schedules based on customer demand, forecasts, and inventory targets Coordinate with manufacturing, procurement, and quality teams to ensure material and capacity availability Monitor production progress and adjust schedules to address delays, shortages, or priority changes Lead weekly production reviews with the Operations team, providing clear status updates and recovery plans Customer Partnership (Medical Customers) Act as the primary operations contact for assigned medical customers Communicate order status, lead times, and delivery commitments clearly and proactively Manage customer demand changes, expedite requests, and escalations through to resolution Participate in customer meetings, performance reviews, and demand planning discussions Partner with Quality and Regulatory to ensure compliance with customer and industry requirements Supply Chain Coordination Work closely with procurement to ensure raw materials are available to meet production schedules Identify supply risks early and support mitigation strategies before they impact the line Coordinate with logistics to align shipping schedules with customer delivery commitments Data, Systems & Reporting Maintain accurate planning parameters in ERP systems — demand forecasts, lead times, safety stock Analyze demand trends, capacity constraints, and production performance to inform decisions Generate reports on schedule adherence, backlog, and customer service levels Continuous Improvement Identify opportunities to improve planning processes, efficiency, and customer responsiveness Support lean manufacturing and continuous improvement initiatives across operations Participate in cross-functional problem-solving on supply chain and production issues Qualifications What You Bring Skills & Experience Bachelor's degree in Supply Chain Management, Business, Engineering, or a related field (or equivalent experience) 3-7 years of experience in production planning, scheduling, or supply chain in a manufacturing environment Experience working with ERP systems (Deacom or similar preferred) Experience in medical device, pharmaceutical, or other regulated manufacturing environments Familiarity with FDA and ISO quality systems Demonstrated experience managing customer-facing supply chain responsibilities

APICS / CPIM

certification (or equivalent) preferred Strong analytical and organizational skills Excellent communication skills with both internal teams and external customers Mindset & Impact Calm and clear under pressure — you turn shifting priorities into a workable plan, not a panic Ownership mindset; you treat customer commitments as personal commitments Cross-functional collaborator who builds trust with manufacturing, procurement, quality, and customers alike Detail-oriented with strong follow-through; you close the loop on every escalation Curious problem-solver who looks for root cause, not just the next workaround Why Join LSO? Work in a mission-driven industry supporting life-saving medical technologies High-visibility role with direct ownership of customer relationships and production outcomes Grow your career in a regulated (FDA / ISO) environment alongside experienced operations leadership Stable, full-time work with a growing medical device manufacturer Collaborative, hands-on culture that values precision, follow-through, and continuous improvement Work Environment On-site at our LSO East manufacturing facility in Somersworth, NH Blended office and production-floor environment; expect to walk the floor and engage with operators daily Regulated medical device environment governed by FDA and ISO quality systems Extended periods working at a computer using ERP, planning, and reporting tools Must be able to sit or stand for extended periods and walk the production floor as needed Occasional customer meetings and cross-site collaboration with other LSO locations Daily priorities are subject to change based on customer demand and production needs Make an Impact This is more than a planning job. Every schedule you build, every commitment you keep, and every customer escalation you resolve directly affects the medical devices that reach clinicians and patients around the world. Bring your discipline, your judgment, and your customer focus — and we'll give you the platform to do work that genuinely matters.