Logistics Specialist (Bilingual - Mandarin)

the About FOTILE America

A BREATH OF FRESH ENGINEERING FOTILE

is a high-end manufacturer of kitchen appliances built for wellness. Relentless innovation Innovation is the core foundation at FOTILE. Bearing the relentless spirit of always innovating and revolutionizing, FOTILE owns one of the largest State of the Art R&D Centers out of any appliance company and research institutes in Germany, China and Japan. As of end of 2020, FOTILE has earned nearly 4,100 patents with around 580 of them being for invention, leading in the industry. Engineered for wellness Our hearts and minds are with health-conscious home chefs. We understand that preparing a meal has a lot more deeper meaning for them. It is a lifestyle that represents who they are, a state of wellness they pursue for themselves and their loved ones. FOTILE keeps families safe, protected and healthy in the kitchen so that they can enjoy a peace of mind and be assured that their families are in good hands.

FOTILE CAPABILITIES

As the choice of kitchen appliances for more than 17 million families from over 30 countries, FOTILE has been dedicated to improving family's kitchens for more than 20 years and has been an Asia 500 company for 7 consecutive years, ranking first in the kitchen appliance industry. FOTILE has a complete line of Kitchen Appliances including Range Hoods, Cooktops, Steam Ovens, Convection Ovens, and unique In-Sink Dishwashers. Job Responsibilities Execute operations according to FOTILE's standards. Manage the Order Management System (OMS) daily, including accurate order input and returns oversight. Collaborate with the sales team to stay updated on client routing guidelines. Ensure precise processing of logistic orders, including truck scheduling and shipping monitoring. Coordinate with third-party logistics providers and warehouses for seamless order processing. Resolve transportation and logistics issues, maintaining updated client portals. Contribute to developing and training logistics protocols, especially in reverse logistics. Collaborate with Customer Service to promptly address inquiries. Oversee inventory management and generate order-related reports. Stay informed about changes in national transportation and warehouse operations. Manage product delivery, distribution, and shipping/receiving. Assist senior logistics staff with third-party logistics and warehouse management. Manage spare parts warehouse and report demand regularly. Coordinate with shipping companies for timely deliveries. Resolve transportation and logistics system problems and reconcile warehouse discrepancies. Handle retail shipments and manage reverse logistics for returns. Order packaging and supplies based on consumption. Coordinate with Customer Service on inquiries and logistic issues. Perform other duties as assigned by the Supervisor. Qualifications Bachelor's degree or above in Business, Supply Chain or logistics fields preferred. Proficient in both Chinese and English Preferred. 1- 3 years relevant transportation, logistics, or supply chain experience preferred. Flexible and adaptable to work arrangements. Team player with excellent communication and interpersonal skills. Strong work ethic, attention to detail, ability to accomplish multiple tasks while sticking to deadlines. Working Conditions FOTILE America takes work-life balance seriously! The team maintains a safe and friendly work environment with strict epidemic prevention measures, easy-going colleagues, and free snacks. Why You Might Like Working Here You love autonomy and the accountability for results You like working for a company that believes in the aspiration to do it forever better and to be forever better You are looking for personal growth within the company You like working for a company that takes work-life balance seriously Competitive compensation packages Health, Dental and Vision insurance provided Employee discounts on FOTILE Kitchen appliances 401k with company match Engaging Employee Activities FOTILE is an Equal Opportunity Employer and supports and enforces a drug-free workplace.

EOE/AA:

M/F/D/V Job Type:

Full-time Pay:

From $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Parental leave Vision insurance Application Question(s): What is your current work authorization? (U.S. Citizen, Work Premit, Visa, OPT, etc)

Experience:

Logistics:

1 year (Required)

Work Location:

In person