Transportation Specialist

Transportation Specialist Location 1600 N. Main Street, Lovington, NM, 88260, United States Employee Type Full-Time Contact information Name Melva Lujan Phone 575-396-6611 Ext 5205 Email careersnlgh Description The specialist is responsible for the intake and processing of all transport requests and scheduling of patient transports to meet the patient's needs. As well as coordinating courier services throughout the district. Primary job duties include office secretarial work but will require covering driving routes if necessary. Obeys traffic laws and follows established traffic and transportation departmental and accreditation guidelines. Maintains inspection logs on all vehicles, supplies, and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition. Keeps the vehicle clean and secure at all times. Demonstrates the patience and tact necessary for contact with patients. Operates a van equipped to provide nonemergency transport of mobility- impaired individuals by accommodating wheelchairs, walkers, and strollers and offering safe custom transportation to medical appointments and treatments. Has sole responsibility for managing courier and patient transportation schedules to ensure efficient operations Oversees all reporting for the transportation department, including tracking expenses and credit card usage. Values i - Innovation "Think Forward" "Set Out-Of-The Box Goals" "Exploring new possibilities" I am the change agent that advocates for our customers. I think outside of the box to create Exceptional experiences that set us apart. I look for solutions and think of new ways to solve problems, even if it is outside of my department. C - Compassion "Demonstrate genuine concern" "Display a Selfless attitude" I show kindness in every interaction. I strive to build trust with our co-workers and customers. I will communicate with our co-workers and customers in a way they understand. I will make time to address our co-workers and customers' needs. A - Accountability "Show integrity" "Accept Ownership & Responsibility" I will demonstrate integrity by doing the right thing, being honest and having strong moral principles. When mistakes occur, I take the necessary steps to correct them, without dismissing patient concerns and follow through until resolution. I fully document actions taken to ensure continuity of care. I communicate expectations and follow up within defined time frames and provide updates as I understand them for my customers and teammates. R - Respect "We value diversity" "Respect is earned" I treat all people with dignity and respect, regardless of their beliefs. I do not use negative/derogatory language. I accept constructive feedback and suggestions for the greater good. E - Empowerment "Share Knowledge" "Take Action" I will share knowledge to empower others and encourage them to make informed decisions. I encourage others to reach their full potential. I will encourage trying new things, diverse ideas, and learning from our mistakes. I have the freedom to do what is right for our customers.

ORGANIZATION EXPECTATIONS

Communication The process of sending and receiving messages with words, verbally, written or in sign language. Customer Focus Identifying and responding to current and future patient and other customers' needs; providing excellent service to internal and external patients and other customers. Initiative Identifying and dealing with issues proactively and persistently; seizing opportunities that arise. Self-Development Lifelong, voluntary, and self-motivated learning. Teamwork Effectively work and complete assignments in group settings. Works independently and cooperatively with others to achieve common goals. Requirements Physical demands require performing all essential functions of this position as assigned. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position may require the use of personal protective equipment during various tasks/activities including but not limited to, gloves, masks and safety glasses. Must have good driving record, with less than 4 points on driving record.