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Flight Coordinator

Job

Sky Quest, LLC

Cleveland, OH (In Person)

$48,241 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/2/2026

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Job Description

Join Our Team as a Flight Coordinator at Sky Quest! Are you ready to embark on a journey in the aviation industry? Sky Quest, a distinguished leader in aircraft management and charter services, invites you to be a part of our accomplished team. As a Trip Support Coordinator, you will play a pivotal role in ensuring seamless travel experiences for our esteemed pilots, passengers, and clients.
About Us:
At Sky Quest, excellence isn't just a goal; it's a tradition. With a legacy of being voted a Top Workplace for nine years, we take pride in managing over 20 private jets while maintaining the highest standards of quality in the industry.
Role Overview:
Flight Coordinator As a Trip Support Coordinator, you'll be a crucial link in the chain of ensuring safe, efficient, and enjoyable travel. Your role will encompass coordinating logistics, adhering to regulations, and providing top-notch customer service. From arranging catering to assisting with ground transportation, your attention to detail and commitment to quality will set the tone for exceptional journeys.
Key Responsibilities:
Manage logistics of trips for aircraft owners and charter clients Coordinate catering services to elevate in-flight experiences. Arrange rental vehicles and driver services for upcoming and active flights. Ensure compliance with regulatory requirements and crew acknowledgments. Maintain clear communication channels, sharing trip details with clients. Monitor weather conditions for potential travel disruptions. Provide real-time flight updates to passengers, maintaining peace of mind. Collaborate with the Ground Support Team on various operational aspects. Extend a warm welcome to passengers at Cleveland Hopkins Airport.
Qualifications:
A minimum of one year in aviation or related fields is essential. Exposure to international operations is advantageous. Thriving in a dynamic, fast-paced team environment is your forte. Exceptional communication skills are second nature to you. Your ability to maintain positivity in both team and individual settings stands out. Customer service excellence drives your professional ethos.
Work Schedule:
Wednesday, Thursday, Friday, Saturday:
11 am - 7 pm On-call duty once a week
Competencies:
Flexibility to accommodate varying schedules, including evenings and weekends. Proficiency in multitasking and managing assignments effectively. Detail-oriented approach to ensure accuracy in all tasks. Strong customer focus, both in person and over the phone. Proficiency with Microsoft Word, Excel, Outlook, and Chrome. Familiarity with tools like Slack, Asana, or equivalent project management software.
Security Clearance:
In line with airport security regulations and protocols, successful completion of TSA security background checks is a requirement for the Ground Security Coordinator position.
Job Type:
Full-time Pay:
From $48,241.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance
Work Location:
In person