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Demand Planner - Customer Service

Job

Airline Hydraulics Corporation

Croydon, PA (In Person)

Full-Time

Posted 4 days ago (Updated 13 hours ago) • Actively hiring

Expires 7/17/2026

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Job Description

Demand Planner - Customer Service at Airline Hydraulics Corporation Demand Planner - Customer Service at Airline Hydraulics Corporation in Croydon, Pennsylvania Posted in 1 day ago.
Type:
full-time
Job Description:
The Direct & Special PO Planner is responsible for coordinating and supporting the purchase of inventory, materials, and supplies based on demand for sales orders and production orders. Primary job functions require exercising independent judgement when making purchasing decisions based on price and availability. Reports to the Sales Order Demand Planning Supervisor.
Responsibilities:
Develop, generate, and input purchase orders utilizing the company's business system software Review purchase orders for accuracy Review auto-demand and manual-demand reports to ensure POs for all direct and special requirements are processed promptly and accurately Use critical thinking to determine optimal PO type to meet customer required date and maximize bottom line sales Oversee post PO processes (i.e. acknowledgements, expediting, disputed vouchers) from start to finish Selecting the best value supplier for items with no pre-selected supplier Effectively utilize Special Pricing Agreements (SPA) and supplier purchase programs Confer with vendors to obtain product or service information such as price, availability, and delivery schedule Maintain a positive and consistent collaborative dialogue with the Inside Sales Team to meet customer expectations Perform other related duties as assigned by
Management Requirements:
High school diploma or Graduate Equivalency Diploma (GED) required. Some secondary education or equivalent work experience is a plus Must possess a minimum of 2 years' Inside Sales or Customer Service experience Must possess working knowledge of purchasing policies, processes and procedures Must possess knowledge of warehouse and inventory control policies and procedures Must be able to interpret instructions from multiple co-workers Working knowledge of MS Word, Excel, Internet Explorer and Outlook The ideal candidate must have precise attention to detail and focus Strong communication, organization, and time management skills Familiarity with Airline's distributed parts preferred