Customer Supply Chain Specialist I

WHO WE ARE

We're Talking Rain Beverage Company, we create better-for-you beverages featuring great flavors and colors from natural sources. We live life in full flavor and believe the world should too. We create connections with every sip of our iconic Sparkling Ice, Sparkling Ice Caffeine, Sparkling Ice Energy, Popwell and MIXT. When it comes to success, we know we're only as strong as our team. That's why we're an equal-opportunity employer. We value diversity and practice inclusivity, hiring great people who enhance our company. Our Rain Makers are our most important asset. That's why we invest in them with ⁠benefits and development opportunities that reflect just how much we value them.

WHAT YOU'LL DO

Our efficient, committed Supply Chain team builds partnerships to get the right product to the right place at the right time. Logistics? Ready to pivot. In this highly visible role, you'll contribute to the overall success of the Supply Chain team by overseeing fulfilment operations for assigned distribution region focusing on material risks to service, revenue, and customer experience.

Reports to:

Sr. Manager, 3

PL Operations Direct Reports:

None Location:

Hybrid at our Preston, WA office 3+ days a week

• While we strive to offer flexibility, this role also requires it.

There may be times when you're expected to come onsite outside your typical in-office days to support special projects, team events, or other business needs.

Annual Bonus Potential:

7%

• Eligibility is based on the company hitting annual financial targets.

Hourly Rate:

$22.00

• $29.

00

Note:

New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. Manage order fulfilment and distribution for assigned region/customer portfolio, ensuring orders are clean, executable, and aligned to planned ship windows Identify and act on fulfillment risks for near-term shipments (1-3 days), prioritizing based on service impact, volume, and customer importance Execute exception-based order management, intervening only when orders fall outside defined thresholds (e.g., inventory constraints, appointment delays, system blocks) Coordinate cross-functional issue resolution with Planning, Transportation, DCs, and Sales teams to address root causes and restore service Support allocation and prioritization decisions during constrained supply scenarios, following established business rules Leverage ERP, TMS, and WMS visibility to monitor order status, inventory, and execution—using data to drive decisions Identify and escalate data or process issues impacting order readiness (e.g., pricing, lead time, master data) to appropriate owners Provide proactive updates on at-risk orders and key issues, reducing reliance on ad hoc status inquiries Support month-end execution by monitoring order throughput and identifying risks to shipment targets Complete other responsibilities as assigned. We create connections with every sip. And we've found a lot of value in in-person connections! As a young, fast-growing company, we're still creating and refining the systems that will fuel our future growth. Onsite presence is beyond collaboration, and here is why onsite presence matters: Enhances customer responsiveness

• Being onsite ensures faster turnaround for customer-impacting issues, from quality checks to urgent order adjustments. Reinforces culture and shared accountability
• Working side-by-side fosters trust, shared ownership, and a stronger connection to our mission. Enables richer, faster feedback loops
• Real-time observation and discussion with Rain Makers across departments help us spot gaps, adapt processes, and improve outcomes immediately

WHAT YOU BRING

Bachelor's degree in Supply Chain or related field preferred, equivalent experience accepted. 1+ years of fulfilment operations experience, ideally in manufacturing. Power-user with the Microsoft Office suite (e.g., Outlook, PowerPoint, Excel). Microsoft Dynamics 365 and report writing database tools experience is a plus. Ability to multitask and work independently with precise detail and follow-up reporting. Ability to accommodate a flexible schedule, occasionally working evenings and weekends for special assignments. Rain Makers are people who are accountable, curious, and inclusive. We hold ourselves accountable and recognize room for growth while openly accepting feedback. We embrace change to deliver progressive results. Rain Makers don't wait for answers

• we go find them.

Curiosity is part of what makes us so successful. Sometimes we push back, productively challenging the status quo. We promote inclusivity. Valuing communication and respect, ensuring everyone has a seat at the table. We are an approachable bunch, building and fostering relationships with people of all backgrounds.

WHAT WE OFFER

Nothing makes a great job even better than throwing in a few perks! All regular, full-time Rain Makers are equipped with everything they need to maintain their health and well-being. That means things like... Three Weeks of Vacation per calendar year. And that's just to start! Spend some time with us, and you'll accrue an additional week every few years, depending on your exempt status! FMLA qualifying Rain Makers receive six weeks of paid parental leave. Parents get to spend time at home bonding with their new addition (whether it arrives by birth, fostering, or adoption). For birth mothers, additional time is provided for medical leave. Depending on the state in which you reside, additional time may also be available for parents who do not require medical leave. Flexibility Stipend. For eligible Rain Makers, spend this extra monthly stipend as you wish, but know it's intended to contribute to things like your phone, internet or other business uses while working remotely or needs outside of normal working hours.

Relocation:

Relocation Available (when available)

Onsite and Hybrid Rain Makers:

Get paid to carpool! Drive to work with another Rain Maker every week at least 2X a week and receive mileage reimbursement. 401k with Immediate Vesting. With matched contributions and investment customization, we'll help build a plan to reach your goals. Fitness Reimbursements. We're all about going the extra mile, so we provide reimbursements for community events and competitions like fun runs, triathlons, and cycling tours. Rain Makers may also enjoy access to our on-site gym in Preston complete with a personal trainer 2 days per week. Medical/Dental/Vision. Not only do we offer it, but our plans are excellent and flexible to your needs. And one is even free for our Rain Makers! Vehicle Program

• Field Sales Specialist
• Mileage is reimbursed at the IRS rate Field Sales Managers and Market Managers
• Company car or vehicle stipend included! Regional Sales Managers and Sales Directors
• We use the leader in vehicle reimbursement solutions, Motus.

This program provides a monthly fixed and variable rate that adheres to IRS guidelines for the business use of personal vehicles. Please note, eligibility for our full benefits package is based on an average of 30+ hours per week in regular (not temporary) positions. Want to get to know us better? Click to learn about us and our careers. You can also follow us on LinkedIn, Glassdoor, Instagram, and Facebook. Progressive and sustainable, Talking Rain is always looking at what's next. We're experiencing double-digit growth, primarily driven by Sparkling Ice, America's #1 Sparkling Water. We're constantly innovating. We fail fast and use what we learn to produce incredible results. All of this is possible because of our Rain Makers. This diverse group of people show up every day with an insatiable curiosity and a drive to get things done—and we can always trust them to make it happen. Things move fast around here, which is why we're so thankful for the flexibility they bring. Above all, our Rain Makers are just an approachable, empathetic bunch—because creating connections is at the core of everything we do. Our people are our most important asset. That's why we invest in them with benefits and development opportunities that reflect just how much we value them. We've come a long way since we were founded in 1987 by two men in a bar. If you're looking for your new home, a place where you'll be empowered to make an impact, visit our website to learn more about the people and events that helped form the company we are today and will be tomorrow.

Mission:

Creating connections with every sip! You can just drop off your resume for now, and come back to apply later.