Fleet Support Specialist : 201477

Functional Title:

Fleet Support Specialist :

201477

Location:

Greer, SC Pay Range:

20.00 - 29.00

DOE Contract:

Long term ongoing No relocation offered, No Corp to Corp offered, No 3rd party recruiter candidates accepted. PTO, Sick Pay, and Holiday Pay Offered

DAY-TO-DAY JOB RESPONSIBILITIES SPECIFIC TO THIS POSITION.

The Fleet Specialist is responsible for maintaining a reliable and cost-efficient fleet of vehicles to support the Company Car Program. This role oversees the scheduling of vehicle deliveries and returns for internal associates, ensuring seamless fleet operations. Each Fleet Specialist manages approximately 500-600 vehicles, requiring a high level of organization and attention to detail. Daily responsibilities include scheduling vehicle pick-ups and drop-offs, running reports through the internal system, and monitoring vehicle mileage to ensure timely returns before reaching the designated threshold. This position works collaboratively in a team environment with up to eight other Fleet Specialists, contributing to the overall efficiency and effectiveness of the fleet management process.

Must-Have Qualifications:

SAP Strong MS Excel experience Fleet Specialist Under the supervision of the Vehicle Administration Supervisor, the Fleet Specialist is responsible for maintaining a reliable and cost-efficient fleet of vehicles to support the Company Car program. This role focuses on delivering exceptional customer experiences, building positive relationships, and collaborating with team members, customers, vendors, and dealerships to meet specific business needs.

Position Responsibilities/Accountabilities:

The Fleet Specialist is responsible for the following key duties: Build and/or source client vehicles for associates and retirees within assigned regions Coordinate vehicle exchanges and fleet operations for company car programs Schedule trucking and transportation for vehicle deliveries and returns as needed Coordinate with dealership staff regarding vehicle arrivals, exchanges, vehicle condition, pricing, and returned vehicle sales Arrange vehicle pick-up and transportation when dealerships decline returned vehicle purchases Complete all required system updates, documentation, consignment paperwork, and auction processing for returned vehicles Ensure timely company vehicle exchanges to meet monthly wholesale and retail targets Communicate directly with associates, retirees, and eligible drivers to schedule and complete vehicle exchanges Update and maintain accurate information within vehicle administration systems Inspect and ensure returned vehicles meet company condition standards Deliver high levels of customer service throughout all vehicle exchange interactions Coordinate vehicle titling and registration activities with local title and registration vendors Process and coordinate payment for company car program expenses, including towing and vehicle-related invoices Coordinate repairs and maintenance for company vehicles through dealerships, certified collision centers, workshops, and local repair facilities Manage repair timelines from vehicle pick-up through completion to minimize customer downtime Serve as liaison between associates and insurance companies regarding vehicle incidents and damage claims Document and report driver-related issues that create significant business expense or operational risk Monitor and optimize company car inventory levels and vehicle resale performance metrics Support achievement of business goals including highest resale value and shortest days-to-sell targets Ensure compliance with federal and state vehicle damage disclosure requirements Maintain accurate electronic and paper vehicle records, including condition reports, plate assignments, and damage disclosures Manage day-to-day operational issues and respond to escalated or high-priority customer concerns Recommend process improvements and operational solutions to support business needs Perform additional duties and special projects as assigned by leadership or operations management Performs other duties as assigned by the client location or dealership Operations Supervisor.

Education:

Bachelor's degree or the equivalent of four years of related professional experience.

Experience:

2+ years of experience delivering exceptional customer service. 1+ years of experience in retail, operations, or transportation. 1+ years of experience working in a fast-paced and diverse environment. 1+ years of experience demonstrating excellent oral and written communication skills. 1+ years of experience with Microsoft Office. 1+ years of experience developing relationships and collaborating across teams. 1+ years of experience with analytical thinking and problem-solving. 1+ years of experience conducting research to make data-driven decisions.

Licenses and Certifications:

Valid driver's license in good standing. HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program. #

SJB Pay:

$20.00 - $29.00 per hour

Benefits:

Paid time off Application Question(s): Do you have strong Microsoft Excel experience, including working with spreadsheets, reports, formulas, filtering, sorting, and data tracking? Do you currently hold a valid driver's license in good standing? Are you comfortable managing high-volume administrative work involving scheduling, reporting, vehicle coordination, and customer communication? How many years of customer service experience do you have in a fast-paced environment? Are you comfortable handling multiple vehicle schedules, deadlines, and priorities simultaneously? Have you coordinated transportation, deliveries, vehicle exchanges, or scheduling activities in a previous role? Are you comfortable communicating with dealerships, vendors, customers, and internal associates throughout the workday? This role requires managing approximately 500-600 vehicles and handling time-sensitive operational tasks. Are you comfortable working in a high-volume environment? Do you have experience processing invoices, documentation, records management, or operational paperwork? Do you have at least 1 year of experience using SAP in a professional work environment? If you are offered a position and we have a difficult time verifying your education, do you have a copy of your diploma or transcripts?

Education:

High school or equivalent (Required)

Location:

Greer, SC 29651 (Preferred) Ability to

Commute:

Greer, SC 29651 (Required)

Work Location:

In person