Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Customer Care

Job

Summertown Metals, LLC

Summertown, TN (In Person)

Full-Time

Posted 1 week ago (Updated 1 day ago) • Actively hiring

Expires 7/13/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
73
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Summertown Metals is looking for a motivated leader to work in Customer Care at our main location in Summertown. This is a full-time position which includes benefits such as medical, dental, vison, accident, critical illness, hospital indemnity, STD, LTD, life, 401K with a company match, PTO and vacation time.
Job Description:
Builder/Customer Care Job duties include, but are not limited to Evaluate Builder's concerns to correct issues Getting missing material to Builder's jobsite that day or next morning Utilize approved lumber/metal companies to get material when necessary Utilize all assets available (Shipping, QC, Coordination) to get material out ASAP Deliver materials when needed Assess and Bill (CS's) Customers, Builders, Sales Reps, or Departments for missed/damaged materials Assure the Builders with missed material or needing onsite support are called within an hour and updated regularly for unresolved issues Customer complaints are quality issues can escalate when lack of communication or unresolved quickly. Any issues unresolved that day needs to be brought to your Manager's attention Track habitual problems to create data we can use for change Assist in reimbursements for Builders that pick-up materials