Resource Center Coordinator

Resource Center Coordinator Brooklyn Heights, OH Job Details Part-time $20 - $22 an hour 21 hours ago Benefits Paid time off Flexible schedule Qualifications Teamwork Operations management Volunteer management Writing skills Training & development Full Job Description Overview Love INC (Love In the Name of Christ) of Cuyahoga County is seeking a passionate, organized, and mission-driven Resource Center Coordinator to serve as a vital part of our team. Join our dynamic team where you'll play a vital role in empowering individuals by providing comprehensive support, resources, and guidance. This role is at the heart of connecting neighbors in need with churches, volunteers, and community resources—bringing transformation through relationship. As a key connector within our organization, you'll facilitate access to services, coordinate training programs, and foster a welcoming environment for diverse populations. Your dedication will help build stronger communities and support individuals on their path to transformational success. The Resource Center Coordinator oversees daily operations of the Resource Center, ensuring that every neighbor is served with dignity, compassion, and excellence. This position reports directly to the Executive Director. Key Responsibilities Volunteer Leadership Train and support new and current Resource Center volunteers Encourage and implement the philosophy of When Helping Hurts and Effective Charity Provide ongoing coaching, support, and accountability Neighbor Case Oversight Oversee all cases from intake through reporting - Reviewing daily for progress and to discern next steps through collaboration with Transformational Ministries Phone & Intake Management Receive all Resource Center calls and messages and direct to trained volunteers for intake Ensure all neighbors receive timely follow-up and Equip volunteers with accurate referrals to community resources Church Partnerships Participate in mobilizing churches to serve through sharing our mission and model of how Love INC works, communication regarding neighbor needs, and clarifying and verifying information with referring churches. Agency Relationships Build and nurture relationships with local community agencies Conduct informational meetings (in-house or on-site) Attend outreach events and agency meetings representing Love INC Role Development & Training Complete ongoing training through Love INC National (CC On Demand) Attend national conference (every other year) Participate in True Charity and other professional development training courses ✅ Qualifications Proficient in Microsoft Office & Microsoft 365 (CoPilot experience a plus) Strong writing and communication skills Highly reliable, organized, and dependable Ability to work independently and manage multiple priorities Database experience preferred (not required) Strong interpersonal and problem-solving skills Spiritual Requirement A personal relationship with Jesus Christ Active involvement in a local church A heart aligned with the mission of Love INC Why This Role Matters This is more than a job—it's a calling. You will be part of a movement mobilizing local churches to transform lives and communities in the name of Christ.

Pay:

$20.00 - $22.00 per hour

Benefits:

Flexible schedule Paid time off

Work Location:

In person