Operations Analyst

At Haynes Mechanical Systems, we have spent over 58 years building a company that we can be proud of - a company that focuses on working together with our customers to provide solutions to their heating, ventilation, and air conditioning needs. We are a fast-growing commercial HVAC, building automation, and energy services company. Our culture exemplifies achieving excellence in everything we do. We are collaborative and work towards the best result for our customers. Our culture is based on four ideals: family-owned, focus on our associates, dedication to our customers, and continuous improvement.

COMPETITIVE BENEFITS PACKAGE

Comprehensive Medical, Dental, Vision plus employer contributions 401K - Matched Paid Time Off Paid Holidays Employee Assistance Program Tuition Reimbursement Gym and Fitness Reimbursement RTD and Rideshare Benefits Company Events and Awards

POSITION SUMMARY

The Operations Analyst is responsible for analyzing the performance of our operations teams to share results in a usable, timely and accurate format; formulating and improving operating best practices; and leveraging this expertise across all Haynes locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This job description gives an overview of the overall essential functions, competencies, skills, and abilities for the Operations Analyst role. Other duties may be assigned.

JOB KNOWLEDGE AND TECHNICAL SKILLS

Business Intelligence Development/Report Automation in Sigma Computing Coordinate scoping sessions for new dashboard developments Develop dashboards and reports as requested in scoping sessions. Follow refinement/revision procedures as necessary Assist with the maintenance of data sources to ensure data accuracy and completeness Compile and analyze financial performance data for the operations team (agreements, projects, time, and material, estimate vs actual, forecasting, budgets, etc.) Compile and analyze operational data (technician utilization, callback/warranty work, etc.). Report key performance indicators (KPIs) to operational leaders; identify and validate new KPIs as the business evolves Conduct data analysis to establish performance baselines and develop/improve operational forecasting Maximize use of existing analytical tools and make recommendations regarding additional tools, as needed Participate in annual financial planning Track and forecast operational expenditures Maintain historical database by entering, verifying, and backing up data

REQUIREMENTS

Bachelor's degree in Operations Research, Statistics, Management Science, or a related field; or 3+ years of equivalent work experience Demonstrated expertise in Business Intelligence Tools (Sigma, Tableau or PowerBI) Demonstrated expertise in Microsoft Office suite, including advanced Excel skills Attention to detail and commitment to accuracy of data Demonstrated strategic thinking Expert-level analytical and financial modeling skills Sound judgment and problem-solving skills Strong customer service focus, both internal and external

COMPENSATION

Salary:

$80,000 - $100,000/year + Full benefits