Operations Analyst

 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the

Indiana Department of Transportation:

 The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state's quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you. 

Role Overview:

This position plays a key role in supporting INDOT's Utilities & Railroad Division while also providing critical analytical, reporting, and data‑quality support to the Real Estate Division. The role is responsible for developing dashboards and reporting tools, preparing and validating complex datasets, maintaining data governance standards, and supporting system workflows that impact statewide project delivery. Top skills needed include advanced data analysis and visualization, strong problem‑solving abilities, and the capacity to manage complex information across multiple systems. This position is ideal for candidates who thrive in data‑driven environments and want to contribute directly to improving operational efficiency, compliance, and decision‑making across two high‑impact INDOT divisions. 

Location:

This position is with INDOT's Central Office. 

Salary:

The salary for this position traditionally starts at $67,314.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package. A Day in the

Life:

The essential functions of this role are as follows:

Analyze business processes, business rules, methods of data acquisition and data application for advancement of business practices, operational performance enhancement and resource allocation.

Preside over methodic, non-routine examinations of office specific data through advanced analysis routines, queries, and scripts.

Present the findings/recommendations through the development of custom reports, charts and maps.

Work with Information Technology on the administration of analysis packages including data loading/unloading, error message interpretation, SQL statement development, script updating, mass editing of datasets and software database performance analysis.

Manage all the activities of subordinates including interviewing/selecting applications, assigning work, scheduling training, evaluating, and administering disciplinary action.

Investigate new/existing technologies and business practices for practical and feasible implementation into divisional workflow and work with Information Technology for implementation.

Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.

Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for

Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

Broad knowledge of operational, mathematical, analytical and/or statistical research techniques. Broad knowledge of multiple regression or multivariate analysis, measurement and testing, and interview methods and questionnaire design. Ability to communicate and coordinate technical needs. Ability to understand and comprehend instructions dealing with technical and abstract theories. Ability to determine proper research methods to use, collect appropriate data and draw conclusions. Extensive knowledge of the agency mission and administrative policies.

Extensive knowledge of computer and software programs and the ability to utilize these skills.

Ability to take abstract concepts and formulate physical models. Effective communication skills. Excellent problem solving and analytical skills. Ability to research and document findings. Ability to formulate sound recommendations and make appropriate decisions with consideration of potential impact on agency/division statewide. Ability to effectively prioritize a variety of projects/functions. Ability to establish and maintain effective working relationships with all levels of management. Ability to work independently. Ability to organize thoughts and ideas in a logical manner.

Ability to plan and organize the work of other employees.

A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members. Benefits of Employment with the

State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program:

Complete wellness activities to earn gift card rewardsHealth savings account, which includes bi-weekly state contributionDeferred compensation 457(b) account (similar to 401(k) plan) with employer matchTwo (2) fully-funded pension plan optionsA robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothersUp to 15 hours of paid community service leaveCombined 180 hours of paid vacation, personal, and sick leave time off12 paid holidays, 14 on election yearsEducation Reimbursement ProgramGroup life insuranceReferral Bonus programEmployee assistance program that allows for covered behavioral health visitsQualified employer for the Public Service Loan Forgiveness ProgramFree Parking for most positionsFree LinkedIn Learning access 

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.

IN.gov.