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Client Operations Analyst Needed!
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Ultimate Staffing Services
White Marsh, MD (In Person)
$39,520 Salary, Full-Time
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Job Description
Client Operations Analyst Needed! at Ultimate Staffing Services Client Operations Analyst Needed! at Ultimate Staffing Services in White Marsh, Maryland Posted in 9 days ago. $18.00 - $20.00 per hour
Job Description:
Client Operations Analyst, $20/hourOverview:
This role supports client accounts by monitoring performance, resolving issues, and coordinating with internal teams to ensure smooth operations and strong service delivery.Key Responsibilities:
- Track performance metrics and identify service or operational issues
- Communicate insights and help implement solutions with internal teams
- Act as a primary contact for assigned accounts, handling issue resolution
- Prepare and share routine performance reports
- Support team members in managing account needs and troubleshooting problems
- Assist with creating and updating process documentation
- Complete additional tasks as assigned
Qualifications:
- High school diploma or equivalent (associate degree preferred)
- 1-3 years of experience in customer service, logistics, or account support
- Strong communication, organization, and problem-solving skills
- Detail-oriented with ability to manage multiple tasks
- Proficiency with Excel and Microsoft Office tools
- Ability to work both independently and collaboratively
Preferred:
- Experience with order or transportation management systems
- Willingness to work occasional overtime All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.