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Job Description
General information Ref # 22401 Remote? Yes Ally and Your Career • Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too? The Opportunity Ally's CRA team is a highly specialized group within the Bank dedicated to positively impacting communities through CRA-qualifying loans, investments, and services. While compliance with the CRA is a regulatory requirement for all FDIC-insured banks, at Ally it is a mission-driven effort. The team manages a ~$5 billion portfolio that supports affordable housing, community services, economic development, and neighborhood revitalization. The Operations Sr. Analyst - CRA will be responsible for the day-to-day monitoring and servicing of a $2.75 billion portfolio of CRA-qualified equity investments. These investments span private credit, private equity, venture capital, real estate, and affordable housing funds. This role partners closely with Accounting, Finance, Treasury, Compliance, Tax, Legal, Internal Audit, and external fund managers to ensure accurate processing, reporting, strong controls, and audit-ready documentation. The Operations Analyst will also play an important role in identifying opportunities to streamline, standardize, and automate operational processes. At this time, Ally will not sponsor a new applicant for employment authorization for this position. The Work Itself Perform end-to-end servicing for fund investments, including capital calls, distributions, and related cash movements (e.g., approvals, wires/ACH, confirmations, and reconciliations). Maintain investment records and portfolio trackers; perform monthly position/balance validations and research/resolve breaks with internal partners and external administrators. Coordinate quarterly reporting cycles by collecting fund statements and capital account reports, tracking required deliverables, validating completeness/accuracy, and documenting support for valuation changes. Monitor portfolio performance, compliance, and other key metrics in partnership with the Bank's external vendor; follow up on exceptions and escalate issues as needed. Prepare CRA investment financial reporting and portfolio roll forwards, including variance explanations and management-ready summaries. Support CRA documentation and evidence management by organizing records required for CRA eligibility, community development purpose, and internal governance, audit, and regulatory needs. Collaborate with Accounting and Finance during monthly and quarterly close activities to ensure timely and accurate financial recording consistent with internal standards and controls. Identify key controls and apply risk frameworks to mitigate operational and reporting risk; maintain procedures and support audit and exam readiness. Prepare materials for internal meetings and CRA governance activities, including status updates, dashboards, action items, and ad hoc analyses. Participate in Ally's community outreach programs, including volunteer and leadership opportunities with nonprofit organizations, to support community development service hour requirements The Skills You Bring Minimum Qualifications 3+ years of experience? High School Diploma or GED equivalent?
Preferred Qualifications Preferred Qualifications Bachelor's degree in Finance, Accounting, Business, Economics, or a related field 3+ years of experience in investment operations, fund administration, portfolio operations, accounting/finance operations, or a related middle/back-office function. Experience processing and reconciling fund cash flows (capital calls/distributions) and maintaining accurate investment records. Strong understanding of private funds reporting packages, including capital account statements, quarterly reports, fees/expenses Proven ability to execute controls, maintain audit-ready documentation, and collaborate effectively with cross-functional stakeholders (Accounting, Finance, Treasury, Compliance, Audit). Advanced Excel skills (e.g., pivots, lookups, data validation) with strong attention to detail and data integrity. Strong organizational skills with the ability to manage deadlines, track deliverables, and communicate status clearly. High ownership mindset, sound judgment, and comfort escalating risks/issues when needed. Curiosity, detailed oriented How We'll Have Your Back • Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: •
Time Away:
competitive holiday and flexible paid-time-off, including time off for volunteering and voting. • Planning for the
Future:
plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. • Supporting your
Health & Well-being:
flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. • Building a
Family:
adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. •
Work-Life Integration:
other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com. Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. Where permitted by applicable law, must have received or be willing to receive the
COVID-19
vaccine by date of hire to be considered, if not currently employed by Ally. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range:
An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.