Principal Sales Operations Analyst

Your role at Dynatrace About the Role We are seeking a strategic and technically skilled Principal Sales Operations Analyst to be a key player in our data-driven transformation across global sales operations. In this high-impact role, you will work closely with various departments to leverage data and advanced analytics to drive sales performance and operational efficiency. You'll be responsible for developing and delivering critical analytics solutions, mentoring junior analysts, and partnering across departments to build scalable and high-impact data products. Success in this role requires deep hands-on technical expertise, a strong understanding of modern analytics concepts, experience with sales processes and KPIs, and the ability to operate with a high degree of autonomy. Key Responsibilities Contribute to the sales analytics strategy by executing key projects that deliver actionable insights to Sales leadership and field teams. Build, maintain, and optimize advanced Power BI dashboards for pipeline forecasting, consumption tracking, opportunity scoring, quota setting, and churn prediction. Integrate data science techniques to enhance segmentation, forecasting, and sales enablement initiatives, while staying informed about emerging AI capabilities in the analytics space. Collaborate with Business Systems, the Transformation Office, and the Enterprise Data & Analytics teams to drive change management, align on SDLC practices, and uphold data governance standards. Develop and deliver certified data products that are aligned with enterprise metrics and definitions. Support analytics adoption by producing training content and hosting office hour sessions. Work closely with Enablement to promote dashboard, data, and action literacy. Clearly present complex datasets and insights to stakeholders and support leadership in presentations to senior executives. Act as a technical mentor for other analysts on the team. What will help you succeed Minimum Qualifications At least 7 years of experience in Sales Analytics, Data Science, or Business Intelligence. Expert-level proficiency in Power BI—including DAX, data modeling, and performance optimization. Proficiency in Snowflake, SQL; familiarity with the application of modern AI in analytics is a plus. Very comfortable with Salesforce (SFDC)—including reporting, data structures, and integration points. Experience with change management and the Software Development Life Cycle (SDLC) in an enterprise environment. Strong understanding of sales processes—including renewals, pipeline management, key metrics, and forecasting methodologies. Excellent communication and stakeholder management skills, with a proven ability to collaborate effectively across departments. Bachelor's degree in Analytics, Business, Statistics, or a related field; a Master's degree is a plus. Preferred Qualifications A strong focus on accuracy and consistency Strategic thinker with a hands-on approach to problem-solving. Collaborative team player who builds trust across departments. Proactive and independent, with a focus on enabling data-driven decisions. Skilled at simplifying complex data and presenting insights to diverse audiences. Strong prioritization skills with a focus on high-impact analytics. Ability to mentor junior analysts and share technical expertise. Familiar with modern AI concepts and their practical application in sales analytics. Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards The base salary range for this role is $148,000 - $185,000. When determining your salary, we consider your experience, skills, education, and work location. Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. We also offer medical/dental benefits, and a company matching 401(k) plan for retirement. Equal Employment Opportunity All your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law . To be considered for this position, please upload your resume/CV. Note to

Recruiters and Agencies :

Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace. Benefits and work-life perks We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you'll get other benefits and work-life perks designed to make your ride with us even more rewarding. Mental health support Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members. Wellness Days Four company-designated extra paid days off for you to recharge batteries. Flexibility Our hybrid working model and flexible working hours offer you the flexibility you need. Employee Stock Purchase Plan Purchase company stock (

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DT ) at a discounted price and become a shareholder. Learn & develop Company-wide learning perks, designated team's learning days, and more. Volunteering day A day of paid volunteer time to support a community or cause you care about. Regular team events We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond! International vibe Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures. Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what's available there. About Dynatrace Dynatrace (

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DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets. Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.