Process Manager Sr

Home Process Manager Sr Business Operations and Management $ 51.52 / Hour location_on Richmond, Virginia acute Contract/Temporary favorite_border

JOB ON CANDIDATE PORTAL

COPY LINK link Adecco is assisting a local client recruiting Process Manager opportunities in Richmond, VA(3 day Onsite role 2 Days Remote). This is an excellent opportunity to join a winning culture and get your foot in the door for being known best known as the largest credit card issuer in the U.S. (following its acquisition of Discover) and as a pioneering, data-driven bank. It also operates a vast network of physical Branches. If Process Manager sounds like something you would be interested in, and you meet the qualifications listed below, now! Responsibilities for Process Manager include but are not limited to:

• Independently manage recurring operational activities with accuracy and timely delivery.
• Ensurepliant and high-quality oues across operational and control processes with zero self-inflictedpliance issues.
• Maintain accurate documentation, defensible evidence, and up-to-date job aids and process procedures.
• process management methodologies such as CTQs, KPIs, SIPOCs, Swimlanes, RACIs, and process health monitoring to improve operational efficiency and transparency.
• Collect, analyze, and maintain operational data using tools such as Google Sheets and SQL to reduce manual effort, mitigate risks, and improve reporting visibility.
• Identify process improvement opportunities through workflow analysis, stakeholder feedback, data insights, and system understanding.
• Support audit andpliance activities including process walkthroughs, documentation reviews, and evidence collection.
• Provide exceptional Level 1 support to internal teams and end-users by guiding them through established operational processes.
• Collaborate with Level 2 and Level 3 support teams to escalate issues,municate risks, and rmend practical solutions aligned with business objectives.
• Ensure operational processes and access management activitiesply withanizational standards and governance requirements Candidates for Process Manager must meet the following requirements to be considered:
• Strong understanding of process management concepts including CTQs, KPIs, SIPOCs, Swimlanes, RACIs, throughput analysis, and control monitoring.
• Experience independently executing and improving structured operational workflows.
• Knowledge of IT risk management, governance,pliance controls, and audit processes.
• Understanding of cybersecurity and access management principles to supportpliant system access and reduce operational risks.
• Ability to quickly understand systems, applications, and technical workflows.
• Understanding system interactions including APIs, file transfers, and application infrastructure layers.
• Proficiency in Google Workspace tools including Google Docs, Sheets, and Slides.
• Strong analytical and data management skills using Google Sheets and SQL.
• Experience with spreadsheet functions such as IF statements, VLOOKUP/XLOOKUP, INDEX MATCH, QUERY, COUNT, SUM, and data visualization techniques.
• Basic to intermediate SQL knowledge with the ability to execute and modify queries.
• Yellow Belt certification or experience with process improvement methodologies.
• Experience supporting internal controls, audit readiness,pliance, or risk remediation initiatives.
• Exposure to AI tools or frameworks such as Google Gemini/Gems is a plus.
• Strong analytical and problem-solving abilities
• Excellentanizational and attention-to-detail skills
• Effectivemunication and stakeholder management
• Ability to identify and implement practical process improvements
• Comfortable working in a technical and process-driven environment
• Self-motivated with the ability to work independently and manage multiple priorities What's in this Process Manager position for you?

Pay:

$51.52/HR.

Shift:

8:00 AM-5:00 PM Mon- Fri

• Richmond, VA(3 day Onsite role 2 Days Remote)
• Weekly paycheck Dedicated Onboarding Specialist & Recruiter
• Access to Adecco's Aspire Academy with thousands of free upskilling courses.

This Process Manager is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Process Manager position and other opportunities Richmond, VA(3 day Onsite role 2 Days Remote) today!

Pay Details:

$51.52 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program,muter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay w applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to adecco/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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