Sales Operations Analyst

Job description Overwatch Imaging IT, Sales & Business Development, Operations Hood River, OR, USA Posted on May 9, 2026 About Overwatch Overwatch Imaging is an imagery intelligence technology company working to bring sensor autonomy to time-critical airborne search, detection, tracking and monitoring missions. Our Automated Sensor Operator (ASO) software, native to our own line of purpose-built Smart Sensors and as an upgrade for airborne video gimbal platforms, brings Superhuman Vision and Workload Reduction to users of real-time imagery intelligence systems. We fundamentally believe that modern edge processing and AI-enabled autonomy can perform an important set of time-critical imagery intelligence missions better, faster and more safely than humans can alone. Founded in 2016 in Hood River, Oregon, we support private sector companies as well as federal, state and local agencies around the world with missions ranging from wildfire mapping and disaster response to law enforcement, border security, maritime domain awareness and tactical intelligence. About This Role Overwatch Imaging is seeking a Sales Operations Coordinator to be the operational backbone of our growing revenue engine. This role exists to clean up our data, hold the team accountable to the sales process and tools in place, and own the organizational and administrative load of delivering a well-oiled machine focused on customer engagement and closing deals, in partnership with the Sales and Growth Manager. The ideal candidate is meticulously detail-oriented, energized by clean records and well-run process, and takes pride in being the dependable operator behind the scenes. Success in this role looks like a CRM you can trust, a pipeline review that runs on schedule with no last-minute scrubbing, deal artifacts filed where they belong, and a scalable growth engine that paves the way to the future. What You'll Do Own the day-to-day cleanliness, accuracy, and completeness of the CRM (accounts, contacts, opportunities, activities, attachments, and stage history) so every report run from the system can be trusted without rework Audit pipeline records on a recurring cadence to identify and resolve missing fields, duplicate accounts, stale opportunities, miscategorized stages, and inconsistent naming conventions Hold the team accountable to the existing sales process (required fields, stage gates, capture artifacts, follow-up commitments) and chase open items to closure with the Sales and Growth Manager and BD Directors Operate inside Overwatch's existing tools, templates, and process; continuously look for small, targeted optimizations that help the team win deals faster within the current methodology Own the RevOps meeting cadence focused on cross-team alignment, including pipeline reviews, gate reviews, forecast calls Produce clean weekly, monthly, and quarterly pipeline, activity, and forecast reports for the company leadership directly from CRM data Maintain the team calendar of customer meetings, conferences, capture milestones, proposal due dates, and contract action dates. And proactively surface conflicts and upcoming deadlines Manage the document repository for sales (capture plans, proposals, white papers, NDAs, teaming agreements, presentations, customer correspondence), keeping records version-controlled, properly named, and easy to find Support proposal, quote, and contract preparation by coordinating inputs from BD, Finance, Contracts, and technical staff and tracking deliverables through to submission and execution Track and report on key pipeline metrics and flag trends, risks, or process breakdowns Coordinate with Marketing on campaign list pulls, event registrations, lead handoffs, and post-event lead-to-opportunity reconciliation so every captured lead is accounted for in the

CRM What You'll Bring Experience and Education:

Bachelor's degree in business, operations, communications, or a related field; or equivalent practical experience 1-3 years of experience in sales operations, sales coordination, sales administration, revenue operations, or a senior administrative role supporting a sales or business development leader Exposure to B2B or government sales environments is a plus; aerospace, defense, or technology industry experience is a bonus but not required Technical Competence Hands-on proficiency with at least one major CRM, including list views, dashboards, basic reports, data imports, and field standardization. Our CRM is Hubspot. Strong working command of Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams) and shared file systems such as SharePoint or OneDrive. Comfort building and maintaining clean, dependable reports Familiarity with proposal and document workflows: track changes, comment management, redline reconciliation, PDF assembly, and compliance matrices Basic understanding of government or commercial contracting is a plus, but not required Character Attributes Detail-oriented. You notice the misspelled account name, the missing close date, and the duplicate contact, and you fix them Process-disciplined. You take pride in following the defined sales process and helping others follow it, fixing what no longer serves the purpose Quietly accountable. You keep the team honest about commitments, deadlines, and data quality Optimization-oriented. You are continuously looking for the small adjustment, checklist, or template tweak that will help the team win deals faster Dependable operator who makes the sales engine run cleanly Thrives in a dynamic, fast-paced, venture-backed startup environment

What We Offer Growth Opportunities:

As a team member of a true startup, you will learn by doing and shape our future. The opportunities are limitless for those who want to grow their career.

Impact Opportunity:

We work on missions that matter to keep people safe and make the world better, and we do it without bureaucracy at the speed of a startup.

Team Collaboration:

Work in a fast-paced, collaborative environment with amazing teammates. The Overwatch Imaging leadership team believes in an open-door policy, meaning everyone has a voice and access to guidance, advice, feedback, and the ability to pitch crazy new products or ideas.

Late Start Wednesday:

A weekly block to have focus time away from meetings and calls. An opportunity to work from home, flex your schedule or self-directed time to focus on training and development.

Time Off:

Generous PTO to empower employees to make decisions about work life balance based on work and home needs.

Holidays:

Overwatch Imaging recognizes 10 company holidays.

Ownership:

Equity/Stock Options in our rapidly growing company.

Health Benefits:

Medical/Dental premiums 100% covered by Overwatch Imaging for employees and their families, plus available pre-tax health savings account. 401

K:

Employer matching contributions up to 4% of pay. All applicants must be authorized to work on a permanent basis in the United States.

Overwatch Imaging is an equal opportunity workplace and makes employment decisions based on merit and business needs, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, Veteran status, or any other protected personal characteristic. Export Control Compliance Notice This position may involve access to data, technology, or software that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant's status as a U.S. person--a US citizen, permanent resident, or green card holder. See more open positions at Overwatch Imaging Keywords sales-operations maintenance-repair-and-operations-mro imaging information-technology business-development training-and-development sales-process sales-cycle customer-experience-and-engagement customer-engagement coupons-and-deals candidate-relationship-management crm customer-relationship-management-crm pipeline-reviews audits revenue-operations-revops contract-repository presentations contract-drafting trade-shows-events event-registration education-training insurance-consulting-and-technology hubspot m365-microsoft-365 microsoft-excel microsoft-powerpoint microsoft-outlook microsoft-teams microsoft-sharepoint onedrive microsoft-onedrive redline portable-document-format-pdf mechanical-enclosures-assembly compliance data-quality startups environment-health-and-safety-hsse ecology-environment doors-windows time-and-attendance telecommuting-and-remote-workers training-certification corporate-training paid-time-off work-life-balance holidays-seasonal-events health-savings-account-hsa health-savings-accounts-hsa savings-account deposit-accounts 401k sep-ira-401k religion-belief-and-spirituality ethnicity-national-origin sexual-orientation dating-personals laws-and-regulations ear-nose-throat