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Operations Analyst
Job
Indotronix Avani Group
Hutto, TX (In Person)
Full-Time
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Job Description
Operations Analyst at Indotronix Avani Group Operations Analyst at Indotronix Avani Group in Hutto, Texas Posted in 2 days ago.
Type:
full-timeJob Description:
Job description:- Supports the development of strategies that lead to the long-term viability and profitability of the design and project management work group through enhanced process improvement practices.
- Supports cross-functional initiatives and/or teams to maximize the efficiency of programs and processes end-to-end.
- Will need to manage projects as assigned, which could include simultaneous demands for needed data and analysis.
- Workload will need to be prioritized to ensure that assignments are completed in a timely manner .
Experience Requirements:
- 1-2 years of successful performance in a Performance Management or Data Analysis role, utilizing process improvement methodology
- Proven customer service and communication skills
- Proven team-building and organizational skills
- Lean Six Sigma training (Preferred)
Skill Requirements:
- Interpersonal skills and ability to translate complex issues into clear and concise concepts through verbal and written communication and presentation abilities
- Ability to possess a working knowledge of Oncor's operating environment, specifically in regard to the surrounding work group
- Beginner to intermediate application skills in Point, Microsoft Word, Excel, Access and PowerPoint is desired
- Ability to learn internal Oncor computer programs, used for work scheduling and reporting, dispatching, and completing tickets, etc.
Example of Job Duties includes:
- Investigate & complete all MobileTC/WaAM tickets for respective area and direct calls, emails, etc. to appropriate designer, if needed
- Communicate with operations on reject orders if clarification is needed
- Send customers load sheets & receive load sheets
- Review load sheet for accuracy and send back to customer, if not filled out completely
- Set up project in Oracle Maximo
- Assign load sheet to Project Manager based on workload and area
- Create job packet for Project Manager (print out sketch of work area in Oracle Maximo)
- Track load sheet assignments and dates (possibly Excel spreadsheet and/or Point)
- Track project statuses
- Provide workload data to Supervisor upon request
- Main workflow source: Service orders/ MobileTC tickets, office walk ins, emails, phone calls, and WaAM tools