Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Operational Support Analyst

Job

ClinDCast LLC

Plano, TX (In Person)

Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 6/30/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
73
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Operational Support Analyst ClinDCast LLC Plano, TX Job Details Full-time 2 hours ago Qualifications IT user and group management Enterprise software support Cloud service support SaaS platforms MFA Access control management Ping Identity Identity and access management (IAM) solutions SaaS Identity & access management
Full Job Description Job Summary:
We are looking for an experienced Operational Support Analyst with expertise in Adobe products and enterprise support environments. The candidate will be responsible for troubleshooting Adobe Admin Console issues, license provisioning, user access management, SSO/MFA authentication, and operational support activities.
Key Responsibilities:
Manage and support Adobe Admin Console operations. Troubleshoot Adobe licensing, provisioning, and access issues. Support SSO, MFA, Active Directory, and PingFederate authentication issues. Resolve escalated user access and configuration problems. Perform log analysis and root-cause investigation. Collaborate with IAM, Product, and Support teams for issue resolution.
Required Skills:
Strong experience with Adobe Admin Console and Adobe SaaS support. Knowledge of Active Directory, SSO, MFA, and PingFederate. Experience in troubleshooting access and authentication issues. Excellent analytical, communication, and documentation skills. 5+ years of experience in IT Operational Support or Access Management.
Preferred Skills:
Experience supporting Adobe products in enterprise environments. Ability to work in fast-paced support environments with cross-functional teams.