Operations Analyst

Actalent is currently seeking a qualified Operations Analyst for a position in Vancouver, WA. This Operations Analyst position will provide analyst support and assistance to Bonneville Power Administration (BPA's) Operational Services (JO), Tier 3 group, and the Operational Technology Services (J) Tier 2 parent org). This position will collaborate with other operations analysts and the technical subject matter experts (SMEs) in JO to provide analytical support to the Strategic Asset Strategy function within Transmission Services' Control Centers (CCs). This position will assist in the formulation and application of various modeling techniques and other optimizing methods to develop and validate information that assists management with decision making, policy formulation, process development or other managerial functions. In addition, this position concentrates on collecting and analyzing data, analyzing workflow, and developing process analysis and decision support information and documents. Responsibilities Develop an in-depth understanding of Transmission Technology Operational Services (JO) organization's General Support System (GSS) structure and functional teams: Coordinate the JO General Support System structure and functional teams and facilitate developing program strategies to link with the Federal Information Security Management Act (FISMA) based accreditation GSS structure. Provide project management support for compliance mitigation plans and asset strategy initiatives: Track mitigation dates and deliverables. Follow-up with assigned resources to verify action items for mitigation plans are completed on time. Facilitate meetings to answer questions related to compliance and asset strategy plans and initiatives. Create reports and timelines detailing current status of mitigation plan activities. Provide analytics (via Excel, Access, SharePoint, etc.) and data parsing to help expedite data call reporting. Perform quarterly review of users with authorized cyber access to systems and unescorted physical access to Critical Cyber Assets (CCA) or Access and Control Monitoring (ACM) cyber assets; following pre-set guidelines and within established time constraints, verify accesses have been properly authorized per North American Reliability Cooperation (NERC) standards. Recommend; and, facilitate and coordinate approved project initiatives and process improvement efforts, specifically those addressing Process Support and Management team processes. Verify adherence to compliance processes is conducted by team on a day-to-day basis and develop work processes to improve compliance posture of

BPA:

Review current processes against BPA policy and procedures to verify alignment, report to BPA management where any differences are found. Evaluate current processes and policies that compliance standards for efficiency and accuracy to the standard. Recommend any changes to BPA management, assisting with implementation of approved recommendations. Develop management reporting tools that document and communicate the progress of standards-related activities to verify timely completion. Participate in incident reviews and Rapid Response Team (RRT) meetings, assisting the implementing manager by providing information, evidence and artifacts that apply to compliance incidents.

Reliability Compliance:

Providing monitoring, review, analysis and other compliance support activities for the reliability program by validating information is reliable, consistent, and useful. Analysis includes potential impacts to Transmission programs and processes. Provide recommendations to management and BPA Subject Matter Experts (SMEs) to mitigate, comment on, or provide further review for NERC and Western Electricity Coordinating Council (WECC) proposed rulemaking and policies. Utilize TT's library publishing process to verify documentation is up-to-date and of adequate quality; perform data tracking. Make recommendations for changing/enhancing organization and information navigation in TT's library structure. Draft and recommend processes and procedures to support NERC Mandatory Reliability standards and Department of Energy (DOE) National Institute of Standard and Technology (NIST) and FISMA security requirements for review and approval by BPA management.

This work may include:

Assist in development of training materials and job aids to support above. Support the development of documentation necessary for reporting and audit requirements. Provide quality assurance support to verify that vetted and established compliance standards and guidelines are followed, alert BPA manager of any noted concerns or potential issues. Provide support to NERC annual certification process and any other spot audit or compliance requests by assisting with data collection and review of compliance artifacts with Control Center (CC) SMEs, validating comments and evidence are sufficient to satisfy compliance reporting requirement(s); provide technical writing support as needed. Draft and recommend procedures to accomplish reliability compliance tasks for the Control Center program for review and approval by BPA management. Assist BPA managers with the promotion and implementation of approved recommendations and adopted procedures, including: Assist in the maintenance and execution of implemented procedures. Draft and recommend change management communications for procedural changes, which may include training material and user guidance. Support CC audits by providing technical assistance, on-site real-time data call response coordination, data gathering, and technical writing support.

Note:

All drafted materials related to audit responses are reviewed, edited, approved and issued by BPA Federal staff. Provide secondary program support to the Performance Analysis manager, including: Technical writing and coordination: Review initial System Security Plans (SSP) and work with BPA resource managers to finalize SSP for Authorization to Operate (ATO) certification. Validate that Plan(s) of Action and Milestones (POAM) are linked to asset strategies.

Time management:

Provide monitoring of POAM efforts and mitigation efforts dealing with compliance. Verify that these efforts contribute to the asset strategies.

Report on performance and accomplishments:

Monitor Technical Feasibility Exceptions (TFE) and verify TFEs are updated in a timely manner. Qualifications An Associates or Bachelor's degree in Computer Science, Engineering, Business Management/Administration, Organizational Development or closely related technical discipline is preferred. 5 years of experience is required with an applicable Bachelor's degree. 7 years of experience is required with an applicable Associates degree. 9 years of experience is required without a degree or applicable degree. Experience should be directly related to business and/or operations analysis and progressively more technical in nature. 3 years of experience with the following: Experience in written communication and technical writing sufficient to interpret SME's input and convert into meaningful performance target language. Experience developing professional presentations and delivering/presenting them at the Executive level. Expert proficiency in automated data systems to include Microsoft Access, Excel, SharePoint and Visio. Job Type & Location This is a Contract position based out of Vancouver, WA. Pay and Benefits The pay range for this position is $36.00 - $41.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Vancouver,WA.

Application Deadline This position is anticipated to close on Apr 27, 2026. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people Actalent is an equal opportunity employer. About Actalent Actalent is a global leader in engineering and sciences services. For more than 40 years, we've helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day. Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.