Bank Operations Supervisor

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Bank Operations Supervisor leads a team of nonexempt associates performing a variety of operational activities with Bank Operations, including but not limited to payment processing, adjustments, statements, special handling, and account maintenance. Primary Responsibilities Supervises the team to ensure that all quality standards are met Assigns work to staff and determines workflow Resolves escalated or complex issues as necessary Identifies, designs, and implements process improvements to increase department efficiency Hires, coaches, and handles corrective action for associates Ensures the staff is properly trained and adheres to policies and procedures Partners across Technology, Operations, Digital, and Data (TODD) to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cyber security, effectively mitigating risk to levels within the company's risk appetite Practices disciplined change management by evaluating risk and control impacts when designing or implementing changes to processes, systems, products, and/or services and ensures appropriate updates to procedures, training, and controls are made accordingly This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. Requirements Bachelor's degree Or High School Diploma or GED and four (4) years of operations or related work experience Preferences Bachelor's degree or some college courses Banking experience Leadership experience Skills and Competencies Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance Ability to learn additional systems as needed Ability to research, analyze data, and derive facts Ability to supervise and manage a team Ability to work in a team environment when applicable Ability to work under pressure and meet deadlines Excellent problem-solving skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) Strong time management skills Strong verbal, written communication, and organizational skills Strong work ethic and self-motivation Please note: This is not a remote role. A minimum of three days in-office is required, with the potential for additional in-office time at the manager's discretion. Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$51,537.20

USD Median:

$68,100.00

USD Incentive Pay Plans:

This job is not incentive eligible. Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

https:

//www.regions.com/about-regions/welcome-portal/benefits

Location Details Riverchase Operations Center Location:

Hoover, Alabama Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company. About Regions At Regions, our culture focuses on five core values that are a commitment to how we will do business: Put people first Do what is right Focus on your customer Reach higher Enjoy life Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.