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Chief of Admin & Data ✨ (Operations & CRM Leader)
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AlphaWash
Pelham, AL (In Person)
$47,840 Salary, Full-Time
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Job Description
Chief of Admin & Data ✨ (Operations & CRM Leader) AlphaWash - 4.5 Pelham, AL Job Details Full-time $20 - $26 an hour 1 day ago Benefits 401(k) Paid time off Career development plan 401(k) matching Employee discount Professional development assistance Flexible schedule Referral program Qualifications Accounts receivable Customer communication Operations management Spreadsheets Administrative experience High school diploma or GED Dispatching Client invoicing Key Performance Indicators Continuous improvement Attention to detail Full Job Description Chief of Admin & Data ✨ (Operations & CRM Leader) —
Job Description Location:
Birmingham, AL (on-site)Job Type:
Full-time Our Vision & Your Career AlphaWash / AlphaLights is building the most respected exterior-cleaning & holiday-lighting brand in Alabama—then scaling that excellence market by market. This isn't a gig; it's a CAREER with real advancement.Growth Tracks:
Admin Coordinator → Chief of Admin & Data → Operations Manager → General Manager →Launch/Franchise Team Year-Round Stability:
Peak lights season + steady exterior cleaning the rest of the yearLeadership Focus:
We develop disciplined pros who own outcomes and lead by example Role Summary Own phones, inbox, scheduling, customer data, and KPIs so sales and production run like clockwork. You create calm, clarity, and momentum every day.Responsibilities Phones & Inbox:
answer fast, set clear expectations, book jobs, and keep messages at zero.Scheduling/Dispatch:
build efficient daily routes; confirm reminders; reduce no-shows.Customer Records:
keep contact info, notes, photos, and job details accurate and organized.Estimates/Invoices/Admin:
prepare simple quotes, take deposits, track receivables, file receipts.KPI Scoreboards:
update daily/weekly metrics (speed-to-lead, book rate, revenue, AR, reviews).Hiring Support:
post roles, screen applicants, coordinate interviews, keep pipelines current.SOPs & Checklists:
document steps, enforce standards, and drive continuous improvement.Tools:
use your smartphone and computer for calling, texting, calendar, photos, and basic spreadsheets. Must-Have Qualifications 2+ years in admin/operations, scheduling, or customer service (home services preferred). Clear communicator (phone, text, and email) with a calm, friendly presence. Organized under pressure; fast follow-through; fanatical attention to detail. Comfortable with basic spreadsheets and simple KPI tracking. Reliable, punctual, and professional. Nice-to-Have Experience coordinating crews/technicians, routing, or field calendars. Light bookkeeping comfort (deposits, receipts, AR follow-up). Process documentation mindset. Schedule Primarily M-F daytime ; occasional evenings/Saturdays during peak season. How We Work (Core Values) Absolute Excellence- Lead with Love
- Pursuit of Greatness
- Honor the Word
- Alpha Ownership What Success Looks Like Phones/inbox under control; customers feel guided and informed.