Supervisor

Job Description:

Role Description:

The Supervisor will oversee and manage the day-to-day operations

Role Description:

The Supervisor will collaborate with the Site Manager Customer to provide reliable and courteous service, with safety as a top priority. The Supervisors objectives include overseeing and monitoring the daily activities of check-in clerks at the site, acting as a leader, assisting with tasks as requested by the Customer, providing a communication link between customers and employees, leading by example, and maintaining reports and customer records.

Key Responsibilities:

Serves as the immediate leader for clerks, providing direction and advice regarding operational problems, resolving complaints, and coaching staff for performance improvement. Uses a customer-focused model for supervision and communications. Consults with the Director of Operations on issues such as attendance, performance, and safety. Ensures that all accidents/injuries are immediately reported to the Director of Operations. Serves as the primary contact for other clerks and drivers in emergencies. Ensures all clerks and drivers promptly understand policies or other information obtained from the customer or transportation company. Maintains a positive attitude/image towards customers and employees. Performs related duties as assigned.

Schedule:

Monday-Friday:

6:30am to 4:30pm

Job Requirements:

Skills and Qualifications Required Minimum 2 years of experience in transportation, logistics, or yard management. Familiarity with trailer inspection procedures and spotting operations. Understanding of safety regulations and PPE requirements. Ability to use electronic inventory systems and generate reports. Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Problem-solving and decision-making skills under pressure. Proficiency in basic computer applications (Microsoft Office, inventory software). Ability to work in outdoor environments and perform hands-on tasks. Commitment to enforcing safety and compliance standards. Ability to work flexible hours and respond to operational needs.

Wage Range:

22.00 - 22.00 per hour

General Description of Benefits:

Benefits (eligible after 90 days): Health, Dental, and Vision Insurance Life Insurance Ancillary Benefits (supplemental coverage options) Paid Time Off (PTO) and Holidays Employee Assistance Program Employee Discounts Referral Program Career development and training opportunities Positive, growth-oriented work environment focused on employee well-being