MGR, ON-SITE SUPPORT II_157_Family Dollar_Ashley, IN

PURPOSE Lead a fleet of 10+ drivers and manage driver availability to maximize fleet productivity. Supervises employees who transport cargo to and from specified locations. Oversees the loading and unloading of company vehicles. Schedules drivers and assigns routes to maximize productivity.

PRINCIPAL ACCOUNTABILITIES

Dispatch drivers, provide detailed directions and instructions to drivers Builds and assigns load orders in TMS, Schedule and/or reschedule delivery times for loads Track and Trace Completes various standard reports and ad hoc reports accurately and on time Maximize equipment and driver utilization Conduct safety meetings and coach drivers on safety issues including: Hours of Service, Speed, Drive Cams, and CSA violations Manage weekly invoicing, accounts receivable and driver payroll functions Serve as primary customer contact, managing adherence to customer scorecard and KPIs Qualifications and Education Requirements High School Diploma or equivalent Ability to work within Microsoft Office Suite Available to work on-site at customer locations as necessary 1+ years experience in Transportation, Hospitality or Service industry fields Preferred Skills Bachelor's Degree in Supply Chain, Transportation, Logistics or similar field 3+ years experience in Transportation industry Knowledge of Federal Motor Carrier Safety Regulations (FMCSR), Hours of Service, and Compliance, Safety, Accountability (CSA) Effective communication skills (written and verbal)