General Manager Hydrovac & Underground Utilities

General Manager - Hydrovac & Underground Utilities StormWater Pros - 3.6 Mesa, AZ Job Details Full-time $90,000 - $100,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Computer operation Operations management Customer service Client relationship development Dispatching Team development Business development Training & development Customer acquisition Full Job Description This role is responsible for both strategic growth and disciplined operational execution within the Arizona Hydrovac division. It oversees the full lifecycle of the division from securing long-term contracts and building client relationships to ensuring safe, efficient, and profitable field operations. Serving as a key leader on the Maintenance Team, this role is responsible for building scalable processes, building a strong regional brand, and maintaining a high-utilization fleet. This position requires a strong field presence, direct client engagement, and hands-on operational leadership across dispatch, field execution, safety, and fleet performance.

ESSENTIAL JOB FUNCTIONS

Operational Excellence & Safety Oversee daily dispatch, scheduling, and field execution to ensure reliable, on-time service delivery Maintain strict compliance with OSHA, DOT, 811, Arizona environmental regulations Enforce a zero-incident safety culture through training, audits, and field oversight Ensure proper handling and disposal of materials in compliance with local water and environmental regulations Delivery of high-quality service and excellent customer communication/engagement Market Expansion & Revenue Growth Identify and secure long-term service agreements with civil engineering firms, utility companies, and municipal public works departments Lead estimating and bid development to ensure competitive and profitable pricing Develop and maintain relationships with Tier-1 contractors and municipal agencies Team Leadership & Development Hire, train, and develop high-performing team members aligned with role requirements and company standards ("right people in the right seats") Build a strong accountability-driven team culture focused on safety, performance, and customer service Provide ongoing coaching in equipment operation, jobsite safety, and client interaction Fleet & Resource Management Optimize fleet utilization to maximize productive field time Oversee preventative maintenance programs to reduce downtime and repair costs Coordinate equipment availability with operational and project demands

EDUCATION & EXPERIENCE

• 5+ years of experience in Hydrovac, underground utility, or heavy civil construction industries
• 3+ years in leadership or operational management roles
• Proven ability to build and grow a customer base in industrial or construction services
• Strong technical knowledge of hydrovac systems, vacuum trucks, and soft dig excavation methods
• Valid Class A or B CDL a plus but not required
• Understanding of DOT compliance and Arizona labor regulations
• Solid computer skills, including Outlook and SharePoint, to support daily operations
• Strong ownership mindset with ability to operate autonomously

PERFORMANCE METRICS

• Revenue growth through new account acquisition and contract expansion
• Fleet utilization rate of 85% or higher
• Maintenance of an Experience Modification Rate (EMR) below industry average
• Successful transition of the division into a self-sustaining operational unit

Job Type:

Full-time Pay:

$90,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person