Operations Manager

Operations Manager Bronwick, LLC - 5.0 Mesa, AZ Job Details Full-time $90,000 - $100,000 a year 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Retirement plan Qualifications Fabrication Spanish ERP systems Data reporting English Manufacturing standard operating procedures Key Performance Indicators Production planning Performance Improvement (PI) Quality standards in production Manufacturing company experience Senior leadership Full Job Description About Us We are an established countertop fabrication and installation company with approximately 60 employees serving residential and commercial clients. We are committed to operational excellence, quality craftsmanship, and exceptional customer service and are actively seeking an experienced Operations Manager with deep stone industry expertise to lead and scale our production and field operations. Position Summary The Operations Manager oversees all aspects of fabrication and installation operations, including templating, scheduling, production, warehouse, logistics, installation, and service. This executive leader will drive efficiency, profitability, accountability, and system implementation across the organization. The ideal candidate has extensive stone industry experience and understands how to build scalable systems in a fast-paced manufacturing environment. Key Responsibilities Oversee end-to-end production from template to final installation Drive on-time completion, production efficiency, and quality standards Develop, track, and improve KPIs (cycle time, remakes, margins, labor efficiency, safety) Optimize workflow, scheduling, and shop floor operations Ensure CNC and fabrication equipment performance and preventative maintenance Lead and optimize operational systems, including Moraware (preferred) Improve scheduling accuracy, job costing, and production tracking Implement SOPs and process improvements across departments Use data and reporting tools to improve decision-making and performance Lead, mentor, and develop managers, supervisors, and production teams (60+ employees) Establish accountability standards and performance metrics Recruit and retain skilled fabrication and installation professionals Foster a culture of ownership, safety, and continuous improvement Manage operational budgets and cost controls Analyze P&L performance and job costing to improve margins Align operational capacity with sales forecasts and growth plans Lead capital investment and equipment planning initiatives Maintain high fabrication and installation standards Reduce remakes, callbacks, and warranty costs Ensure OSHA compliance and enforce safety protocols Required Qualifications 5-10+ years of countertop/stone fabrication industry experience (Required) 5+ years of senior operations leadership experience Strong knowledge of natural stone, quartz, and solid surface fabrication Experience managing teams of 50-100+ employees Proven success improving operational efficiency and profitability Experience implementing KPIs, SOPs, and structured production systems Strong financial acumen and data-driven leadership Excellent communication and leadership skills •Preferred Qualifications Experience working with Moraware software (strongly preferred) Experience in a $10M+ revenue manufacturing environment Lean manufacturing or process improvement background ERP or production scheduling system experience Bilingual (English/Spanish) #IND6

Pay:

$90,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance Application Question(s): Please summarize your stone industry experience, briefly explain what attracted you to this position, and share why you feel like you'd be a good fit. This is not necessary, but will give you an opportunity to stand out from other candidates and help us move through the vetting process more quickly! :)

Experience:

Countertop Industry:

5 years (Required)

Work Location:

In person