Operations Manager, Beverly Hills

Operations Manager, Beverly Hills Loro Piana - 3.7 Beverly Hills, CA Job Details Full-time $85,000 - $115,000 a year 1 day ago Qualifications Operational cost reduction Operational analysis Store layout management Team supervision Managing retail teams Operational management Operations coordination SAP Coaching Operations transformation Optimizing inventory management system Mid-level Change management Team development Retail compliance procedures Key Performance Indicators Profit & loss Operational risk mitigation Retail store experience Safe environment creation Management reporting Productivity software Conducting staff training sessions as a store manager Warehouse layout and design Financial management Profit and loss analysis Retail management Data-driven decision making Team motivation (leadership skill) Compliance standards auditing Full Job Description Position We are seeking an Operations Manager to join our team at Loro Piana. The Operations Manager plays a crucial role in upholding and managing operational standards within the store. You will contribute to the overall success of the business, support shortage reduction programs, risk management, and controllable losses. The Operations Manager will lead and provide support to the operations team, ensuring efficient execution of all duties, tasks, and projects related to operations. You will partner with the store team and key retail leaders to ensure inventory needs are aligned with company standards. Job responsibilities Develop competency in auditing, shortage reduction programs, and system controls to ensure operational efficiency and compliance. Collaborate with Retail Operations and IT Functions to implement comprehensive stock team training programs, ensuring alignment with organizational goals. Manage store expenses related to profit and loss (P&L), including shipping/receiving costs, supplies, and alterations, optimizing expenditure within budgetary constraints. Drive results by establishing challenging yet achievable goals and objectives for the team, fostering alignment with company objectives. Analyze situations, provide clear direction, communicate expectations, and coach team members to achieve desired outcomes effectively. Provide assistance and training to store personnel on operational systems, company policies, and procedures, ensuring a knowledgeable and skilled workforce. Regularly report Operations Key Performance Indicators (KPIs) to the Store Manager, providing insights for informed decision-making. Optimize store inventory areas by defining layout standards, product positioning, and inventory control procedures to maximize efficiency for sales and stock teams. Ensure adherence to company standards and policies in store operations, reinforcing compliance among team members. Evaluate operational procedures regularly, proposing and implementing enhancements as needed to optimize efficiency and effectiveness. Support Risk Management programs, focusing on reducing incidents and associated financial losses, while maintaining a safe and secure environment for both employees and customers. Influence organizational change necessary to deliver results aligned with company goals, fostering a culture of adaptability and innovation. Drive exceptional support to enhance sales and customer service, identifying and implementing efficiencies and best practices to deliver a seamless guest experience. Support the development and growth of all team members, fostering a positive and productive work environment. Profile 5+ years of operational management experience, preferably in a luxury retail environment. Proficient in Microsoft Office, SAP, and other digital tools. Excellent leadership, teamwork, and problem-solving skills. Strong knowledge of operations and inventory control. Ability to lift and move objects up to 40 pounds. Additional information

Salary:

$85,000.00 - $115,000.00 LORO

PIANA MAISON

Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro's nephew Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world's foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes, extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company's collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.