Operations Manager

Operations Manager AtticGuard, Inc. Escondido, CA Job Details Full-time $65,000 - $91,000 a year 8 hours ago Qualifications Teamwork Operations management Administrative experience Staff training Construction Full Job Description Job Summary AtticGuard is a fast-growing, family-owned insulation and attic restoration company serving Southern California. We specialize in full-service attic solutions including insulation removal, rodent proofing, air sealing, sanitization, and insulation installation.

Our mission is simple:

"Peace of mind, right above you." We take pride in clean, professional work, strong communication, and delivering a 5-star customer experience every time. We are seeking a highly organized and driven Operations Manager to oversee daily field operations, manage crews, ensure job quality, and optimize efficiency across all projects. This role is critical in maintaining our reputation for excellence and supporting our continued growth. Duties 1. Field Operations Management Oversee daily job scheduling and logistics Coordinate crews, materials, and equipment Ensure jobs are completed on time and within scope Monitor multiple projects simultaneously 2. Team Leadership Manage and support field technicians and crew leads Train new employees on company standards and procedures Enforce safety protocols and quality control Maintain high team morale and accountability 3. Quality Assurance Conduct job site inspections (before, during, after) Ensure all work meets AtticGuard standards and California codes Review before/after photos and documentation Resolve any issues proactively 4. Customer Experience Communicate with customers regarding scheduling, expectations, and updates Handle escalations or concerns professionally Ensure every client receives a 5-star experience 5. Process & Efficiency Improvement Identify ways to improve workflow, reduce costs, and increase productivity Implement systems for better tracking (CRM, job progress, team performance) Maintain inventory control and supply management 6. Administrative Coordination Work closely with office staff and management Assist with job costing, reporting, and performance tracking Ensure proper documentation for every project Qualifications 3+ years of operations or field management experience (construction, HVAC, insulation, or similar industry preferred) Strong leadership and team management skills Excellent organizational and problem-solving abilities Ability to handle multiple projects in a fast-paced environment Strong communication and customer service skills Familiarity with CRM systems (Housecall Pro is a plus) Valid driver's license Preferred Experience Background in attic work, insulation, or home services Knowledge of Title 24, HERS, or building codes Experience managing multiple crews in the field Compensation & Benefits Competitive salary (based on experience) Performance-based bonuses Company vehicle or gas allowance (if applicable) Growth opportunities within a rapidly expanding company Supportive, team-oriented work environment Why Join AtticGuard? Be part of a growing, respected company in the industry Work with a team that values quality, professionalism, and integrity Opportunity to grow into a leadership role as the company expands Make a real impact on operations and customer satisfaction Join us as an Operations Manager and be at the forefront of delivering exceptional customer experiences while leading a motivated team. Your expertise will help shape our success story through innovative management practices and dedicated leadership. We value your skills in negotiation, team development, and strategic planning—making a tangible impact every day!

Pay:

$65,000.00 - $91,000.00 per year

Work Location:

In person