Hospitality Assistant

Position:

Hospitality Assistant Department :

Programming FLSA Status :

Non-Exempt, Part-Time Pay Rate :

$25.00/

Hour Position Summary:

Reporting to the Program Manager the Hospitality Assistant will primarily support the programming team in all non-classical programs across multiple venues including the Hollywood Bowl, The Ford, and Walt Disney Concert Hall from May 15 - October 31. The Hospitality Assistant(s) will work with the programming team to handle the hospitality needs of all shows throughout the summer season. Coverage of all non-classical concerts at multiple venues will be split between the hospitality assistants, exact assignments to be determined. This is a non-regular part-time position, tentatively from May 15 - October 31. Individual start dates to be determined upon hiring.

Position Elements :

• Advances concert hospitality elements with tour managers as assigned.
• Provide hospitality assistance as required for concerts and events, including extensive hospitality and catering set up for artists per the contract riders.
• Collect, organize, and input receipts into our drives and accounting software (PN3) in compliance with finance department standards, timelines, and procedures.
• Support day of show hospitality needs as a runner, picking up various items as required.
• Coordinate and manage food and beverage delivery services for artists, managers, and VIPs.
• Utilize departmental delivery service accounts (e.g., Uber Eats, DoorDash, grocery vendors, Amazon.com) as needed
• Ensure dressing rooms are clean and set correctly for artists and guests.
• Participate in weekly to bi-weekly meetings to complete receipts and discuss show needs
• Other duties and projects as assigned.

Relationships:

Reports To:

Program Manager Interacts With:

Vice President, Programming Associate Director, Programming Program Manager, Programming Programming Coordinator Ticketing Assistant Artist Venue Assistants Guest Artists, Managers, and Agents Box Office Staff Minimum Requirements Position Requirements:

• Must be available to work on concerts as assigned from approximately May 15 - October 31. Hours will vary per week based on concert and projects assigned to the individual.
• High School Diploma or its equivalency
• 2-4 years of related work experience
• Must be able to work with/communicate with artists, agents and managers in sensitive situations
• Must own a reliable car and have clean driving record
• Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
• Must be organized, detail-oriented and self-motivated
• Ability to multitask, prioritize and remain calm in a fast-paced environment
• Customer service oriented in all industry and interoffice interactions
• Must be able to work flexible schedule including nights, weekends and some holidays
• Excellent .

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