Director of Operations

Director of Operations Bay Area Hyperbarics - 4.0 Los Gatos, CA Job Details Full-time $125,000 - $175,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Employee onboarding Financial forecasting Managerial strategic planning Strategic management Operations management Electronic health records (EHR) management Achieving HIPAA compliance Healthcare budget management Inventory management 5 years Financial reporting Expense management Safety regulations Maintaining patient confidentiality Healthcare Administration Employment law Regulatory compliance Bachelor's degree in business Compliance audits & assessments

HIPAA HR

legal compliance Improving operational efficiency Patient service Emergency management State healthcare regulations Contract management in healthcare Budget forecasting Team development Hiring Key Performance Indicators Clinical staff training Supervising experience Managing budgets in a finance role Quality assurance Financial operations management Bachelor's degree Team management Quality improvement Implementation of OSHA safety standards Clinical staff recruitment Medical billing Vendor relationship management Contracts Healthcare team management Purchasing Vendor contract management Bachelor's degree in healthcare administration Healthcare financial management Equipment maintenance Business Administration CRM system proficiency Maintenance management Senior level Onboarding process management Business Escalation handling Leadership Communication skills Staffing management California labor law Overseeing training Staff development Performance evaluation

Full Job Description Director of Operations Location:

Los Gatos, CA (On-site) About Bay Area Hyperbarics Bay Area Hyperbarics is proud to be the country's longest running independent hyperbaric clinic, now in our 28th year and with more than 100,000 treatments delivered. We provide evidence based hyperbaric oxygen therapy for a wide range of conditions, including non healing wounds, radiation injury, and sudden hearing loss. As a trusted partner in our community, we are committed to compassionate care, clinical excellence, and supporting every patient on their path to healing. Position Summary The Director of Operations is responsible for overseeing the daily operations, staffing, financial performance, and facility management of our hyperbaric oxygen therapy clinic. This role ensures efficient, compliant, and patient-focused operations while partnering with clinical and administrative leadership to drive growth and operational excellence. We consider laughter the best medicine. Key Responsibilities Operational Leadership & Strategy Oversee day-to-day clinic operations to ensure efficient and patient-centered workflows Develop and implement operational policies, SOPs, and performance standards Monitor key performance metrics and identify opportunities for improvement Collaborate with leadership on strategic planning and growth initiatives Team Leadership & Management Supervise, coach, and support administrative and clinical staff Oversee hiring, onboarding, training, and performance management Foster a collaborative, accountable, and positive workplace culture Conduct regular staff meetings, check-ins, and performance evaluations Ensure compliance with California labor laws and employment practices Facility Oversight & Safety Maintain a safe, clean, and compliant clinical environment Oversee equipment maintenance, vendor relationships, and facility repairs Ensure readiness of treatment rooms and patient areas Manage safety protocols, emergency preparedness, and incident reporting Financial & Business Operations Support budgeting, forecasting, and financial planning Monitor revenue, expenses, and operational KPIs Coordinate with billing teams on claims and reimbursement processes Review financial reports and recommend cost-effective improvements Manage vendor contracts, purchasing, and inventory Patient Experience & Quality Assurance Ensure a high standard of patient care and satisfaction Address escalated patient concerns promptly and professionally Support quality improvement initiatives and compliance audits Maintain accurate documentation and patient privacy standards Regulatory Compliance Ensure compliance with all federal, state, and local regulations (HIPAA, OSHA, etc.) Maintain operational documentation and compliance records Coordinate with auditors, inspectors, and regulatory agencies Supervisory Responsibilities Directly oversees administrative and clinical staff Required Qualifications Bachelor's degree in Healthcare Administration, Business, or related field 5+ years of operations leadership experience in a healthcare setting Experience with healthcare financials, billing, and reimbursement processes Proven ability to manage teams and improve operational performance Familiarity with CRM systems, EHR platforms, and workflow optimization Strong communication, organizational, and problem-solving skills Knowledge of California labor laws and healthcare compliance Preferred Qualifications Experience in functional medicine Experience managing multi-site healthcare operations Excellent communication skills Able to balance multiple tasks Remains calm and supportive in a high stress situation Work Environment & Physical Requirements On-site role in a clinical setting Requires standing, walking, and occasional lifting (up to 40 lbs) May involve moving equipment and responding to urgent operational needs

Compensation & Benefits Salary:

$125,000 - $175,000 per year (depending on experience) Medical, dental, and vision insurance Paid time off (PTO) and holidays 401(k) retirement plan Professional development opportunities Bay Area Hyperbarics will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. #hc234711