People & Culture Operations Manager (HR & Organizational Development)

People & Culture Operations Manager (HR & Organizational Development) Malatown Milpitas, CA Job Details Full-time $80,000

• $110,000 a year 1 day ago Qualifications Mandarin Employee onboarding Operations management Procedural guides Employment law HR legal compliance English Mid-level Full cycle recruiting Talent acquisition strategy Leadership development 3 years Key Performance Indicators Implementing HR recruitment processes Recruiting Developing new training programs Recruiting strategy development Employee engagement Onboarding process management Performance evaluation

Full Job Description About Malatown:

Malatown is a fast-growing restaurant brand expanding across the United States, focused on building a scalable and standardized multi-unit operation system. We are looking for a hands-on, execution-driven People & Culture Operations Manager to build and scale our HR and organizational systems from the ground up.

Language Requirement:

• Must be able to communicate fluently in Chinese (Mandarin) and English, as this role requires working closely with bilingual teams and documentation.

What You'll Do:

Build Recruiting Systems:

• Design and manage end-to-end hiring processes
• Develop scalable recruiting channels
• Create structured interview processes
• Partner with store managers

Own Performance Management:

• Build performance review systems
• Create KPI-driven scorecards
• Ensure completion and accountability

Develop Training Programs:

• Build onboarding systems
• Create SOP-based materials
• Track training completion

Drive Culture & Organizational Development:

• Define company culture
• Build engagement programs
• Support leadership development

Manage HR Operations & Compliance:

• Oversee onboarding and HR systems
• Ensure compliance with labor laws
• Maintain documentation

Qualifications:

• 3-6+ years HR or People Ops experience
• Multi-unit experience preferred
• Ability to build systems from scratch
• Strong execution mindset

Compensation:

• Competitive salary
• Performance-based bonus

Important:

This role requires hands-on execution. Failure to meet 90-day deliverables may result in termination.

Pay:

$80,000.00

• $110,000.

00 per year

Work Location:

In person