Director of Operations

Director of Operations DoubleTree By Hilton Monrovia-Pasadena Area Monrovia, CA Job Details Full-time $80,000 - $85,000 a year 21 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Employee assistance program Vision insurance Employee discount Flexible schedule Life insurance Referral program Retirement plan Qualifications Managerial strategic planning Strategic management Hotel housekeeping management Operations management Staff scheduling Managing hospitality teams Improving operational efficiency Mergers & acquisitions Fundraising Hotel customer satisfaction operations Budgeting Business operations Senior level Cross-functional collaboration Managing hospitality operations budgets Cross-functional team management Communication skills Cross-functional communication Overseeing training Organizational budget management Food service management Hotel maintenance management Full Job Description The Doubletree by Hilton Monrovia-Pasadena Is looking For Extraordinary Talent To Join Our Extraordinary Team! Title Director of Operations Perks Enjoy worldwide hotel discounts and health insurance for you and your family. Schedule Full-Time/ Exempt Shift Varies Role Management Compensation $80,000 to $85,000 per year Category Operations Visibility Public Advertisement At The Doubletree by Hilton Monrovia, we believe our guests choose us because of our caring and attentive team members who deliver efficient service and meaningful experiences. The Director of Operations reports to the General Manager and is responsible for overseeing all aspects of food and beverage and room operations, including staff training, scheduling, inter-departmental communication, and ensuring excellent guest service. This leader must be highly organized, an effective communicator, and able to resolve department issues promptly while setting the tone for a culture of service excellence. Job Description The Director of Room Operations plays a pivotal role in ensuring the seamless management and delivery of guest room services within the accommodation sector. This leadership position is responsible for overseeing all aspects of hotel operations, including food and beverage, housekeeping, maintenance coordination, and guest satisfaction initiatives, to uphold the highest standards of quality and comfort. The role demands strategic planning and execution to optimize operational efficiency, manage budgets, and lead a diverse team of team members. The Director will collaborate closely with other departments such as front desk, food and beverage, and facilities management to create a cohesive guest experience. Ultimately, this position aims to enhance guest satisfaction, drive operational excellence, and contribute to the overall success and reputation of the hospitality establishment.

Pay:

$80,000.00 - $85,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance

Work Location:

In person