Operations Manager

Salary Range $87,000 - $117,000•

Job Description:

Saks Global Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own . By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail.

YOU WILL BE

The Operations Manager provides leadership and direction for the planning and execution of all distribution operations, including Inbound, Outbound, Inventory Control and Returns, as well as other areas as needed. This position is responsible for the safety, performance, and engagement of the shift they oversee. The Operations Manager will also work cross functionally with other teams to improve customer experience, ensuring that customer orders are delivered in the way that they expect from Saks Global.

WHAT YOU WILL DO

Develop, implement, and execute specific operational strategies and partner with peers and corporate business partners within the Saks OFF 5th team to best serve the customer. Effectively interact in a team environment with a broad range of people, from hourly associates to senior leadership. Flexible in working different shift schedules to include nights and weekends. Oversee the operation of the Perfect Pick fulfillment system along with supporting systems and Manhattan WMS to hit key distribution center objectives and metrics. Make recommendations and assist in formulation of departmental objectives, policies, and plans. Plan, examine, analyze and evaluate distribution center operations with respect to productivity standards, safety, and customer support. Evaluate current distribution center procedures; identify and resolve operational problems; ensure company standards are met. Assist in the creation and implementation of training programs for associates to include improving communication between departments and associate development of supervisory skills, interpersonal skills, and technical skills. Hold a team of hourly and salaried associates accountable to the distribution center KPIs and SLAs.

WHAT YOU WILL BRING

Bachelor's degree in Engineering, Business, Logistics, Supply Chain, or another related field. 3+ years of qualitative/quantitative experience in Supply Chain, Operations, Transportation, or Inventory Management. Knowledge and experience working with automated order fulfillment systems. Knowledge of WMS systems, quality and productivity measurements & processes. Excellent written and verbal communications skills. Ability to articulate your position and achieve buy in. Solid organizational and interpersonal skills with the ability to foster productive relationships at every level. Creative problem-solving ability and multi-tasking competing priorities. Ability to work with technical and non-technical business owners to overcome obstacles and deliver results. Must have understanding of English language both written and verbal. Must be able to communicate understanding of English during the interview process.

YOUR LIFE AND CAREER AT SAKS GLOBAL

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount

SALARY AND OTHER BENEFITS

: The starting salary for this position is between $87,000- 117,000 annually . Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits :

We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-Onsite Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.