Job Description
A rapidly growing and mission-driven home care organization is seeking an experienced Director of Operations to lead and expand operations in the Bakersfield area. This is a high-impact leadership role responsible for operational excellence, team development, compliance, and driving business growth while ensuring exceptional client care. We are looking for a results-oriented healthcare leader who thrives in a fast-paced environment and is passionate about delivering high-quality in-home care services. Key Responsibilities Operations & Leadership Lead day-to-day branch operations, including staffing, scheduling, and service delivery Recruit, hire, train, and develop caregivers, administrative staff, and leadership team members Oversee client intake, care planning, and service implementation Track and optimize performance metrics such as client census, retention, and caregiver utilization Financial Performance & Business Development Manage branch P&L, including revenue, expenses, and profitability targets Drive growth through relationship-building with referral sources (hospitals, physicians, assisted living communities, etc.) Develop and execute strategies to expand market presence in the Fresno area Serve as the primary sales leader responsible for increasing client volume Compliance & Quality Ensure full compliance with federal, state, and local regulations, including California Home Care Organization requirements Maintain accurate documentation and reporting systems Lead quality assurance initiatives, audits, and performance evaluations Oversee incident management and continuous improvement efforts Client Relations Act as the primary point of escalation for client and family concerns Promote a culture of compassion, professionalism, and accountability Collaborate with regional leadership on policies and best practices
Qualifications Education:
Bachelor's degree in Business Administration, Healthcare Management, Nursing, or related field (preferred) Experience:
3-5+ years of leadership experience in home care, home health, hospice, or similar healthcare setting Prior experience as a Branch Director, Administrator, or Operations Leader strongly preferred Licensure/Certifications:
Valid California driver's license and proof of insurance Ability to become a Registered Home Care Aide in California (fingerprint clearance required) Knowledge & Skills:
Strong understanding of home care regulations and compliance standards Experience with payroll, HR practices, and home care operations Proven leadership, communication, and problem-solving skills Proficiency with Microsoft Office and home care software systems Ability to manage multiple priorities in a fast-paced environment Willingness to participate in 24/7 on-call rotation for urgent staffing/client needs What We Offer Competitive base salary + performance-based incentives Comprehensive benefits package (medical, dental, vision, life insurance) Paid time off and holidays 401(k) retirement plan Professional development and growth opportunities Supportive, mission-driven culture focused on work-life balance Apply Today! If you are a driven healthcare leader ready to make a meaningful impact while growing a thriving home care branch, we encourage you to apply by sending your resume to k a r l a m@appleone.com under the subject of "Director of Operations". Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https:
//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
