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Campground General Manager
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Lake Tahoe Hospitality, LLC
Truckee, CA (In Person)
$66,560 Salary, Full-Time
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Job Description
Nestled in the heart of the Sierra Nevada, our Lake Tahoe-Truckee operations offer the opportunity to live and work in one of California's most iconic outdoor destinations. Surrounded by towering pines and alpine lakes, our General Manager role is perfect for someone who thrives in a rustic mountain environment and enjoys creating memorable guest experiences in the great outdoors. From hiking and biking in the summer to world-class skiing in the winter, Truckee offers an unmatched lifestyle for outdoor enthusiasts and hospitality leaders alike. The General Manager is responsible for all aspects of operations, including staffing, hiring, training, financial performance, guest relations, facility maintenance, equipment oversight, and agency partnerships. Responsibilities Lead day-to-day hospitality/recreation operations across multiple sites Manage staffing, including recruiting, hiring, training, scheduling, performance management, and employee development. Serve as the primary liaison with the US Forest Service and partnering agencies to ensure contract compliance and strong working relationships. Oversee budgets, financial reporting, cash handling, inventory controls, and operational performance. Ensure facilities, grounds, and equipment are well maintained, safe, and guest-ready at all times. Support Site Managers through regular communication, operational guidance, and field visits. Resolve guest concerns professionally and maintain exceptional customer service standards. Ensure compliance with company policies, operating plans, and all applicable local, state, and federal regulations, including OSHA and safety standards. Maintain a safe environment for guests and employees through training, inspections, and preventative maintenance programs. Qualifications 3+ years of multi-site management experience in hospitality, outdoor recreation, property management, or a related field. Must be willing and able to live onsite in a self-contained personal RV (maximum 40 feet in length). Please note that hookups are not available at this location. Strong leadership experience with hiring, training, scheduling, and team supervision. Experience managing budgets, financial reporting, and operational performance. Ability to work collaboratively with public agencies, vendors, contractors, and community partners. Excellent communication, organization, problem-solving, and customer service skills. Comfortable working in a remote mountain environment with changing operational demands. Proficient with Microsoft Office and general administrative systems. Valid driver's license and reliable transportation required. Flexible schedule, including weekends, evenings, and holidays as needed. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.